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Published on:

16th Sep 2026

Why Brilliant People Talk Themselves Out Of Their Life's Work

Impostor syndrome is an illusion of your own making, and it is the reason brilliant people talk themselves out of their life's work. Emma O'Brien is a rapid transformational therapist and coach, and she takes imposter syndrome apart with two questions in about ninety seconds.

In this episode of The Upgrade Zone, Daniel Chrzastek talks to Emma O'Brien about why founders and leaders systematically undersell themselves, the Clifton Strengths assessment that pulled her out of a career corner, the patterns set in childhood that still decide what you will and will not do, and the tech behind a coaching business that runs on one live webinar, one platform and a lot of automation.

If you have ever known exactly what you should be doing and not done it, this one is for you.

WHAT WE COVER

- Why leaving corporate strips away a permission structure you never knew you relied on

- The reframe that stops your work feeling like a verdict on you

- A career corner, a new manager, and the strengths assessment that changed direction

- The curse of the strong, and why the people who cope are the ones who break

- The utter terror of not getting paid, and what it does to your thinking

- Imposter syndrome in two questions, worked through live on the episode

- Where procrastination actually starts, and the two teachers who set it

- How long real change takes, and what happens in the first two sessions

- Rejection as data: delay, not reject

- Cherry picking, comparison, and getting into your own lane

- The webinar stack: Zoom, landing page, email capture, automated sequence, calendar add

- Organic before paid, and why one platform beats four

- Video sales letters, OpusClip, and where AI sits in the workflow

LINES WORTH STICKING AROUND FOR

"The secret behind imposter syndrome is that it's an illusion of our own making."

"You've only ever got your own life. And if you spend it looking out the window at others, your own is going to pass you by."

"He called it the curse of the strong. It wasn't about weakness. It was about trying to be too strong."

"There's the utter terror that if you don't work, you don't get paid."

CHAPTERS

00:00:00 Introduction

00:00:27 Meet Emma O'Brien

00:01:05 Why founders undersell themselves after corporate

00:04:19 It is not you, it is a gift you have to share

00:05:36 From a career corner to Clifton Strengths

00:12:26 Which environment do you actually thrive in

00:15:26 How leadership trickles down

00:17:28 Depression, anxiety, and nobody knowing

00:19:15 Crying on the commute, and the curse of the strong

00:22:15 The utter terror of not getting paid

00:24:52 How you tell whether somebody is coachable

00:28:09 Seven months to press record

00:33:02 Why brilliant people talk themselves out of their life's work

00:34:08 Imposter syndrome is an illusion of your own making

00:37:01 The client who stopped procrastinating

00:38:18 Mr Cross, Mrs Hill, and where the patterns start

00:40:27 Who you know or what you know

00:40:55 How long the change actually takes

00:44:41 Manifestation, and why affirmations cancel out

00:49:40 Rejection is data, not a verdict

00:52:13 Cherry picking, comparison and the highlight reel

00:55:34 Getting into your own lane

00:58:01 How to work with Emma

00:58:56 The tech behind the business

00:59:56 How the webinar actually runs

01:02:47 Organic first, paid second

01:04:03 Why one platform beats four

01:06:40 A VA, an SOP or an AI assistant

01:08:57 Video, sales letters and OpusClip

01:13:10 Where AI sits in the workflow

01:17:28 Feedback, testimonials and social proof

01:20:14 Close

ABOUT EMMA O'BRIEN

Emma O'Brien is a rapid transformational therapist and coach who works with founders, leaders and solopreneurs who know they systematically undersell themselves. After a career in HR and reward management left her stuck in what she calls a career corner, a new manager suggested a Clifton Strengths assessment, and that reframe took her into organisational design and HR leadership on major change programmes, then out of corporate altogether. She now combines strengths work with rapid transformational therapy and hypnotherapy, and starts every client relationship with a clarity call.

LinkedIn: https://www.linkedin.com/in/em-obrien/

Instagram: https://www.instagram.com/theemmaobrien

Connect with The Upgrade Zone

Podcast site: https://theupgradezone.co.uk/

Spotify: https://open.spotify.com/show/033YcP3LG4sy5NPHimYLlO

Apple: https://podcasts.apple.com/us/podcast/the-upgrade-zone-podcast-by-daniel-chrzastek/id6796156750

Instagram: https://www.instagram.com/danielchrzastek/

LinkedIn: https://www.linkedin.com/in/danielchrzastek/

LinkedIn: https://www.linkedin.com/company/the-upgrade-zone-podcast

Support the show:

https://buymeacoffee.com/danielcheesecake

#ImposterSyndrome #ImpostorSyndrome #FounderMindset #BusinessPodcast #CliftonStrengths #TheUpgradeZone

Transcript
Speaker:

And if you're cherry picking

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ten people's as best bits, you're never,

ever going to compare to that.

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You've only ever got your own life.

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And if you spend it

looking out the window at others,

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your own is going to pass you by.

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Emma.

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Hello? Hello.

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It's a pleasure to have you on the show.

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Welcome.

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For anybody who doesn't know you, please

introduce yourself.

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Tell us who you are, what you do.

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Obviously,

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I know a little bit

about you and your story,

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so please

share it with our listeners as well. Okay.

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So I'm Emma O'Brien.

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M is what I go by, and I'm

a rapid transformational therapist,

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and I'm a coach, and I work specifically

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with founders, leaders,

solopreneurs, brilliant people,

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talented people who are incredibly

frustrated because they know that

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they systematically undersell themselves

and hold themselves back.

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I see, I think there is a lot of that

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between people

who try to build their own thing.

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Right?

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The struggle, the internal struggle

that we would go through,

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the blockers in our mind.

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Did you notice any specific patterns

when you work with,

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with this profile of people? Yeah.

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So I think there's a number of things

that happen and explain why

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it's so, you know, if people have been in

a, perhaps a corporate environment

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and then they're stepping out

into their own business and pivoting,

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they want to be a consultant,

or they want to create their own business

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and have a pursue their ideas

and their ambition.

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They're suddenly out of a situation

where, there's a lot of,

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protection

in an organizational structure.

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Yeah.

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That helps to keep us safe

from a nervous system perspective,

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that helps us to know

that we're on the right track,

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that gives us

those lovely little indicators.

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And then when we step out,

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and that could be a leader stepping

into a more senior, more visible role

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within an organization

or somebody creating their own business,

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or an entrepreneur, solopreneur starting,

starting up something that requires

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that sense of ownership of who

they are, ownership

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of their brilliance,

ownership of their point of view.

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That's when, the patterns

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and blockers

that have perhaps been always been there

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but have never really been challenged

or tested in quite the same way.

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Start to really surface.

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That example that you just gave that

resonates like 100% with me, because this

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is my story basically out of the corporate

now doing my own thing.

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And what do you do?

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There's so many things I had to unlearn

as well, as much as learn new things.

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And it's two different things.

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People kind of usually like miss like mix

the two together, right?

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It's two different processes

that you go through.

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Right? Absolutely.

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I mean, just

just even just off the top of our head,

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there would be things like permission,

you know?

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What are you waiting for? Permission.

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When actually an entrepreneur

cannot wait for permission? Yes.

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Nobody's going to tell you.

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No one's going to give you certainty.

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You have to make mistakes.

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You have to be prepared

to to go into that learning curve. And,

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you know,

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acknowledge there are going to be things

you're not going to be very good at.

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And do them anyway

and do them publicly and visibly.

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And that is so threatening to vulnerable.

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exactly.

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I literally and it's going to sound

a bit weird, but I felt naked

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when I said these kind of things like,

you know, this is my offer.

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This is what I do.

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It was like a muscle that

I had to practice because I felt like I.

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I've got nothing on me.

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This was just like, you know,

no shield, no protection, nothing.

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Because it's just me.

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I'm responsible for delivering.

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I'm responsible for advertising it,

for selling it, for promoting it.

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Everything is me. Yeah.

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So it was like a very different sort

of feeling to

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to even, you know, have that relationship

with what you're trying to build.

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You know, you might be able

to, you know, have a responsibility

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over something or ownership

over something in an organization.

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So yeah, that's your

like little ownership within that.

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But it's not really yours.

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It's not really it's not truly yours.

Right.

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It's just something that you're required

to deliver. Right.

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So it's also a different relationship

with that work.

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Exactly.

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So just don't let that define you I guess.

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What would you say to that one?

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So. Well,

I think that's a really interesting thing,

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because one of the reframes that I work

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with people on is,

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you know, how can you distance yourself

in the same way that you used

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to have that distance and objectivity

in an organizational context?

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So if if you think more of the gifts

that you've been given

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and the knowledge that you now

have as a product, as a service, and it's,

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you know, your job

to help other people through that.

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Yeah.

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How can you see it in that way

so that it's not you.

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It's it's something that a gift

that's been bestowed on you,

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that you have a responsibility

to share with the world.

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What if you saw it that way instead?

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Does that give you that,

that little bit more leverage to

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to play with it

and and share it with other people.

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So I try and find the,

the, the ways around the, the mindset,

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the way of thinking about things

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that enables people to take the action

and make it less about them

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so that it's less prone

to being held back by these, you know,

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unconscious patterns that we might have

picked up over the years.

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I think pattern is a very like,

strong keyword here.

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And we'll go, go,

you know, come back to this one.

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But before we dive in any deeper

how did you end up doing what you do?

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What's

what's the story about that one, you know.

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Oh, well, it it dates back to,

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me being in a bit of a career corner.

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So I was always very ambitious,

very driven, very.

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I'm going to get to this situation and,

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I, I had a career in HR

and organizational development.

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My first, major

sort of area of specialism

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was in reward management

for a financial services organization.

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And I'd sort of stripped like I was

striving to get to a particular level.

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I didn't want to go to high up

in an organization

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where I wanted to earn a certain amount.

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I wanted to be comfortable,

I wanted to be established,

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and all of those great things

that one should aspire to.

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And I did all of that,

and I was miserable.

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I just realized, and that was a growing

sense of an ease of discomfort.

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Didn't feel like

I was in the right place.

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I wasn't sure if it was the manager

I was working with who was quite toxic,

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to be fair. Okay.

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And diminishing to us

as a, as a collective

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within the department,

but also the actual work itself.

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And there was a lot

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that was going on, and I couldn't

really work out what was the real issue.

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And, and I thought, well, there's

a big problem with me here in this role.

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As well.

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And so that was, that was a sort

of moment of massive discomfort for me.

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A number of different

things happened that

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that were very

it was great the way it happened.

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I actually fell pregnant, which delayed

any decisions about my career

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for a little while until I came.

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I could imagine, yeah. Priorities.

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Well, I'm not going to make any great,

great to the changes.

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Yeah.

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And during that period of time,

the, the leader of the

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the function left, we had a new director

and we had a new a new manager.

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And, the circumstances

in which I came back

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after maternity were now very different.

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The context was different.

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And that was my opportunity, to be

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honest, I think

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for the first time, with my new manager,

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that I actually thought

I was ready for something different.

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I see, and she asked me this question

as she was my my son.

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I mean, this was so different

to the other leader.

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She was in my lounge getting to know my

my baby, getting to know me.

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Okay.

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Which was very,

very different way of being as a leader

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that I'd experienced previously.

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And she said to me,

what are your strengths?

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And I have to say, I just was like, oh,

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I don't know.

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I actually was like,

I know what I don't like.

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I think I know what I'm not good at, but

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strengths, you know, and I couldn't

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like it was

it was such an moment, I had no clue.

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And she said, well, how about we do this?

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We, you know,

there's lots of opportunities coming up.

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We're going

to be changing a lot of things.

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So let's, let's keep an open mind and

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we why don't

you do a strengths assessment.

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We're implementing this in the in

the company.

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We've got a few of our in-house coaches

learning to to to coach on it.

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So how about we do that.

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So that's exactly what I did.

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I took a strengths assessment

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which was then the strengths finder now

Clifton strengths.

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And I looked at this, this report of my,

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what they call talent themes.

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So they're the ways that you naturally

think, feel and behave.

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So I looked at this report and I was like,

this is absolutely got me nailed.

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And I could see things.

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I could see the patterns,

I could see how it was me.

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But it was none of it was anything

that I thought was great about me.

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I see. It was just me.

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Okay.

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In fact, there were certain

things about me that I thought, well,

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I, you know,

why do I keep learning things?

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And then dropping it like,

isn't that a bit Blakey?

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Isn't that like not being very committed?

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But actually one of my top talent

things is learner, which means

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I get a real kick and enjoyment

out of learning.

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And your process of learning

that is energizing and that I'm good at.

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The way to apply that as a strength

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then would be to in the service of what,

what are you using that you know towards.

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But just to understand those things

about myself, that's just one example.

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There was many

I just thought well that's incredible.

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But I'd only ever seen sort of

perhaps the more

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the, the, the shadow side of it

if you like.

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So what that enabled me to do was just

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equipped

with better information about myself.

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I was then able to make decisions

on the basis of that

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and approach those new roles

that I was taking on and situations

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I found myself in using these little tools

that I actually had at my disposal.

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Got it.

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And that made a massive difference to me.

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It took me from stuck in a career

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corner to taking on a project

which involve mapping

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roles across the whole organization,

facilitating hundreds of workshops.

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Oh, gosh.

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Into, organizational design. Into

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helping to be the HR lead on

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major 50 million pounds change programs

and things like that.

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So it was it was fascinating how

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I've got a phrase that I love,

which is, you know, when you move towards

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your potential,

your potential expands again.

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So you can never really know

what your true potential is.

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Because that can always be.

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You take that step and something else

opens up and something else opens up.

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And that's what happens

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when you start to make decisions

that are aligned with your strengths.

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Because what do you know?

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You start to become successful, more

energized, better for your mental health.

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Yeah, there's plenty of research

now that shows that when people

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play to their strengths,

they have better profitability,

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higher engagement,

you know, Satisfaction goes up as well.

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Yeah. Report better quality of life.

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So it was a it was just

it just made so much sense to me.

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So that was, so that was one factor.

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And that obviously that curiosity,

that love of learning that keep taking

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the next step eventually led to me wanting

to take a step out of the organization.

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I knew that I was never going

to be satisfied within a,

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an organizational context, and I was just

really searching for the next thing.

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And how what could I do

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that was going to be meaningful

that I could create a business around?

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And, and that's

when I sort of eventually discovered

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a rapid transformational therapy,

hypnotherapy.

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I see.

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And just very quickly, because,

you know, people who interact with me

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on the social media

through direct messages, etc., DM's,

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quite often

they are still in a career, right?

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But they have that

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itch to create something,

maybe like a a bit of a side hustle.

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ET cetera.

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And I just wonder

because obviously we don't thrive

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like we we don't all thrive

in the same types of environment.

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Right? You know, I could, you know, thrive

in a collaborative environment.

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Some people just ride on the hype or

and energy of being sort of competitive.

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Right.

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So there's different approaches

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and different environments

that you would thrive in.

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You know,

is there anything that these guys

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should actually explore about themselves

because they have that itch?

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Would you advise

anything on that sort of element?

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Yeah. Does it indicate anything?

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That's basically what I'm asking here.

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Yeah, it absolutely does.

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So one of the reasons why,

I have put together

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the methodology that I have,

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which we'll, we'll come onto and strengths

is such an important part of it

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is that if we understand

those things about ourselves,

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if we understand actually,

you know, what our greatest talents are,

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how we naturally think, feel and behave,

we can then understand.

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Well, what environments do

we need to be in?

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What do the conditions need to look like

in order to for those to be nourished

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and to be able to thrive

using those talent themes?

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So, for example, people who. Excuse me.

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So people who, have a really high,

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strategic thinking themes, really high.

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For example,

they need time to ruminate, to

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think about things, to give things

consideration.

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People who are

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strong relationship

building themes need other people

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in order to feel,

you know, to get their work done.

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And they will often get it through

or get it done through other people.

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They definitely need interaction

and stimulation from other people.

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So if you understand these things

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about yourself

when you feel a little bit off kilter.

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You don't feel like you're thriving.

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Some of the answers can come from

what am I not getting that I need.

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And so for the person with intellectual

it might be that they're constantly back

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to back in meetings.

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They never get that white space

to just think yes, to be at their

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best when they've given something

a proper thinking through.

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If you're thinking about having a side

hustle or a business of your own.

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If you understand these things

about yourself,

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you'll understand how to help yourself

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thrive and build a business

that is aligned with those things

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and understand

how your points of difference

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might be in terms of,

well, if you're a photographer,

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you've got two photographers side by side.

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They're going to have very different

talent themes. Yes.

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So your skill is for

and how you, you know, that your,

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ability to take

photos is going to be the same.

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But how you do it,

how you interact with your customers,

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the type of service,

how you make them think and feel

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as you're working with them

is going to be different.

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And that's the bit people struggle

to articulate.

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it's a great example of how the leadership

trickles down on people

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and the impact it carries. Right.

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So if you didn't have this new sort

of approach from your leaders,

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you would have just gone to another place,

another job.

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Maybe it would sort of prompt you

to start your own thing quicker right

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here,

but having that sort of support from them

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and the coaching etc.,

that that grew into a different person.

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I'm, I'm assuming, right.

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It just sounds like

it was that sort of transformation.

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It did, it did.

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It gave me that opportunity.

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And it also gave me another lens

to reflect on because I was actually,

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you know, I was actually depressed

and anxious in that situation.

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So it gave me an insight

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into how organizational culture

can impact mental health massively.

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And you know, one of the,

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one of the reasons why

I became so interested in coaching others

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and became an internal coach

and then, was very interested

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in helping women returners

when they came back to work coaching them,

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and helping to support people

on a more of an individual basis.

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That sort of grew out of that.

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I suppose it sort of stripped away

a layer for me, having been that ambitious

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sort of, you know, strong woman

who was I'm going to get there.

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I'm going to do this to, to, to

to actually feel like I'd crumpled

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and crumpled, felt very vulnerable.

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And then when I sort of

came out the other side of that, I

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it made me realize

just how many other people were crumbling

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and not showing it

because I was masking it.

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Nobody knew.

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I see nobody knew that

I felt the way I did.

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So that's really what that was.

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The other part of what you're my passion.

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How can I help people that, you know,

perhaps there in motherhood,

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perhaps there,

you know, trying to be this, trying to be

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that and not feeling

really good enough in any capacity.

336

:

How can I help them feel more confident?

337

:

And that's when I discovered,

338

:

rapid transformational therapy

and trained as a hypnotherapist.

339

:

Wow. That's a that's a big reason, right?

340

:

That's a big why.

341

:

Yeah, because there's so many people

that need that help.

342

:

You know, me coming from out of a,

a, a big organization as well.

343

:

That was the last sort of, sort of

chapter in my life before starting this.

344

:

I've only seen maybe two,

maybe three people actually openly talk

345

:

about these things because the rest

just felt like they couldn't do it.

346

:

Do you sort of see any like,

347

:

mechanisms that help dealing with that

or maybe identifying

348

:

this, this pattern early because,

you know, not many people like, realize

349

:

that, you know, you're just kind of like

running, running, running every day.

350

:

You're just doing the, you know, to do

lists, completing tasks, whatever.

351

:

But you you never stop

and actually listen to yourself.

352

:

So what sort of thinking

should they consider?

353

:

Yeah.

354

:

So I think there's, there's well,

I guess it depends

355

:

in the organizational context,

I think what makes a difference

356

:

is having honest human conversations.

357

:

When leaders,

358

:

stop overthinking

what it means to have a conversation

359

:

with somebody and don't make it

kind of this formal sort of like.

360

:

And what are we going to talk about today

kind of approach and actually

361

:

connect with somebody simple, like,

how are you doing?

362

:

Or, you know, just

connecting on a human level

363

:

that opens the door for people to

364

:

but to be okay, to not be okay.

365

:

And that is so important when it,

366

:

when that, when people can just express

that it stops it from bottling up.

367

:

Because I think people hold the tension

in the workplace,

368

:

then they're holding it at home and that

you know, and the drive to the commute

369

:

to and from becomes the only place

where they can literally maybe.

370

:

I mean, I used to cry on the way to work,

and there was a point in the journey,

371

:

whereas

because I was just felt so pressured,

372

:

there was a point in the journey

where I knew that if I stopped at this,

373

:

if I could stop myself

crying at that point,

374

:

no one would know, my eyes

wouldn't be perfect and I'd be okay.

375

:

But if I or if I cried beyond that point,

then everyone would know

376

:

and I'd be,

you know, I'd have to go in the toilets

377

:

and wait until my, you know,

and there are people living like that.

378

:

That's not just me.

379

:

That's a lot of people

that struggle in that way.

380

:

Because when I

when that had happened to me

381

:

and I sort of realized

and there was a there's

382

:

a man called Tim Kanter

that's written a book about depression.

383

:

And it was I heard him on the radio

and it was it was just

384

:

one of those epiphanies where he called it

the curse of the strong.

385

:

And that was the moment I realized

it wasn't actually about weakness.

386

:

It was about trying to be too strong.

387

:

Okay.

388

:

Because if you keep pushing,

you know, through like if you were to put

389

:

more and more current through a system,

at some point it's going to blow.

390

:

Yes. Like it's not about strength.

391

:

The strength in carrying on

392

:

is what's is what causes

the kind of circuit to break.

393

:

And so I think that repositioning

of an acknowledgment

394

:

and I think leaders and organizations

have a massive role

395

:

to play in helping,

you know, where is the pressure,

396

:

what are they doing or not doing

that's adding or contributing to that.

397

:

How are they helping employees

398

:

to, to to to take away some of the stress.

399

:

And there are some very basic,

simple things like,

400

:

do people really know

what's expected of them, or

401

:

are you leaving a lot of space

for uncertainty and ambiguity?

402

:

And because that's where people

will start to become nervous,

403

:

that become triggered? Am I getting it

right? Am I getting it wrong?

404

:

Do I know?

405

:

So that's number one.

406

:

Do people

just know what's expected of them?

407

:

What good. Looks they check? Yeah.

408

:

How can you check with them? Do you,

do you know. Do you need anything?

409

:

The second one is free

me from unnecessary stress.

410

:

So do I have what I need to be able to do

my job?

411

:

Yeah. You know, do I have the systems?

Do I have the.

412

:

Because if I've got those two things,

I know what's expected of me.

413

:

I've got everything I need to get it done.

414

:

I can crack on because as human beings

we like to be doing meaningful,

415

:

productive work. You know. Of course.

416

:

People that seem to show that they care

about just

417

:

basic, basic

things that organizations can do.

418

:

But when you're an individual

and your own business,

419

:

you have to be thinking about these things

for yourself.

420

:

Yeah, I found myself scheduling things

because otherwise it

421

:

you know, it's easy to forget

that you have to take care of yourself.

422

:

Even sometimes an evening walk.

423

:

You know, something as simple as that.

424

:

You know, that's gotta have a

a slot in your diary, because otherwise,

425

:

you know, there's always an extra email

that you can respond to.

426

:

There's always an extra phone call

you can make. Yeah.

427

:

And there's always that,

you know, and naturally,

428

:

if you are starting your own thing,

you're gonna have that drive to do it.

429

:

But you have to pause.

430

:

Right. Yeah. That's the drive to do it.

431

:

And there's the utter terror that

if you don't work, you don't get paid.

432

:

That's it. Yeah.

433

:

And and that is, it might sound a bit,

extreme to call it terror,

434

:

but that is literally

what people experience

435

:

because it's like all of a sudden,

you know,

436

:

you you've got a runway to get a business

going,

437

:

you've got X amount of savings and,

and you have a, you know,

438

:

that that's

going to you know that you're going to

439

:

you're going to get a lift off

before, before the savings run out.

440

:

And all of those sorts of considerations

is so common.

441

:

And then the actual nervous system

response of,

442

:

of that worry and fear and anxiety,

what does that do?

443

:

Impedes our ability to think, to wrap,

to be rational in how we're working.

444

:

We might lead us to overwork, burnout,

you know,

445

:

so so there's a lot to consider.

446

:

And the good thing about knowing,

coming back to the strengths conversation,

447

:

the good thing about coming back to

448

:

your strengths is that it can help

you stay in flow energized.

449

:

It can also help

you see your blind spots okay.

450

:

So if you know that you tend to

451

:

not be the best at creating a plan.

452

:

Got the ideas, but the actual kind of nuts

and bolts and instructions

453

:

of how to get things done, you can seek

that information sooner rather than later.

454

:

Rather than trying to reinvent the wheel.

455

:

Somebody else has got the answer.

456

:

They're better equipped to tell you

what it is or to even do it for you.

457

:

So find people

with complementary viewpoints.

458

:

They can see things you can't.

459

:

They can do things you can't.

460

:

And that's going to be a better,

more effective way of of.

461

:

Funny, funny you said that

because literally that's what I'm.

462

:

And I realized it a bit later,

after doing a lot of networking already,

463

:

I realized that this is one of the big

reasons why I seek out these new people

464

:

that I want to connect with,

because that's the kind of tribe,

465

:

sort of like mechanism that I'm trying

to sort of apply to my life.

466

:

And I think one of the

barriers that I see people,

467

:

apply

468

:

to themselves

is, is not investing in support.

469

:

So and it's a minefield

sometimes to get the right support.

470

:

But it's worth, it's worth doing

because otherwise

471

:

what I've seen happen is people

472

:

don't do that.

473

:

Then they're making the mistakes,

then they're in the pain

474

:

of not being where they want to be.

475

:

And then they're then they're like,

you know, it's more of a sort of critical,

476

:

do I carry on with this decision

or do I fold it and go and get a job?

477

:

And it's a vicious.

Loop, isn't it. Yeah, yeah yeah, yeah.

478

:

So getting the right

kind of support is vital and.

479

:

Yeah.

480

:

But having said that, how do you identify

that somebody is actually coachable.

481

:

Maybe they have that sensation of I,

I might need help,

482

:

but then they are so protective

over what they are.

483

:

And you know what they've become that

they don't want to let go of any

484

:

like little bits

and pieces of their like, soul.

485

:

So how do you sort of identify it

from your perspective?

486

:

Obviously you being a professional

that helps these people, obviously,

487

:

that's probably one of the first things

you identify whether this person

488

:

can actually be helped. Right? Yeah.

489

:

So I think there's a number of things

there's a number of ways that this

490

:

this happens.

491

:

So in the corporate environment

492

:

and somebody has gone into a new role

and they are feeling uncomfortable.

493

:

And and it may be showing up in them

not quite making the impact

494

:

not being you know, so

so there's maybe some stakeholder, impact

495

:

they're not making

496

:

or they need a bit of help

to really find their footing in a role.

497

:

And that's when I might work with somebody

from a, corporate perspective.

498

:

And they will share with me

that that discomfort feels like

499

:

they feel like an imposter, you know,

like, who am I to be doing this?

500

:

I don't have the credibility

I don't have.

501

:

I don't know why they think I can do this.

502

:

Well,

all of those things or what I used to do

503

:

now there's been a period of change

and I just don't, I don't I feel at sea.

504

:

I feel a bit lost.

505

:

Okay,

so there's that where it gets identified

506

:

within an organizational context

with business owners and founders.

507

:

What they notice

is the pain and discomfort.

508

:

So there's a

there's a tension that mounts.

509

:

This is my life's work.

510

:

Like this is the this is the thing

I really want to be doing.

511

:

And what I find myself doing

instead is saying

512

:

yes to that kind of work

to over delivering.

513

:

So I never seem to have time

to work on my stuff.

514

:

I see.

515

:

So that I,

516

:

you know, I or I don't, I'm, you know,

why aren't I posting about this?

517

:

Why aren't I publishing that article?

518

:

Why aren't I going for the speaking gig?

519

:

So you'll see other people going past

you on the journey,

520

:

and then they're probably sitting there

thinking, well, I know the steps.

521

:

So I've already had the business coaching.

522

:

Like I know what I meant to be doing,

523

:

and I know that I'm the problem.

524

:

I'm the biggest problem here.

525

:

And they start to look at alternatives,

you know, am I going to

526

:

am I going to manifest this?

527

:

Am I, am I going to go into like do

any therapy to understand

528

:

about my childhood and my past?

529

:

Is that is that what it all is?

530

:

Because I know I had a tough childhood

and this happened and that happened,

531

:

you know,

and all of these different things

532

:

take them off on side routes

and then hopefully they discover me.

533

:

They see where, you know,

they see something

534

:

I've written and I talk about, you know,

why is it that brilliant

535

:

people talk themselves out of their,

their life's work, their best work?

536

:

That messaging really resonates

with my ideal client

537

:

because they literally like,

that's the question I'm asking myself.

538

:

Everyone else is like, go for it.

539

:

Write the book, do the Ted talk,

you know,

540

:

go for it in your business,

launch the offer.

541

:

And the only person that's holding

back is me.

542

:

Even though logically,

I know I've got the experience,

543

:

I've done all the

qualifications and then some,

544

:

and it's infuriating.

545

:

Why aren't I doing it? Yeah.

546

:

It took me seven months

to start recording the podcast.

547

:

Oh, wow.

548

:

Yeah,

seven months before it was like a, again,

549

:

a ruminating in my mind, like just,

you know, until it grew to a point where,

550

:

okay, that bubble needs to burst,

like as soon as possible.

551

:

So I, you know, I didn't enjoy

looking at myself on the video,

552

:

listening to my own voice, etc.

553

:

the typical sort of obstacles

when we start exploring

554

:

these sort of activities, right,

and putting stuff on social media,

555

:

we don't feel like we look okay or sound

okay.

556

:

So in order to tackle that, I literally

just brute force my way through it.

557

:

So I sat down for three hours

straight in front of the camera.

558

:

I just recorded myself

and then I forced myself to listen to it.

559

:

Three days later, gone. Yeah.

560

:

So it was for me.

561

:

It was just that brute force, like,

just push through it, do it

562

:

and you're gonna get used to it.

And that was it.

563

:

So yeah, there's definitely I mean,

564

:

the mind learns by repetition and I think

repetition is a big thing of it.

565

:

I think you have to have a big enough

566

:

why to make you to put yourself

in that discomfort anyway.

567

:

Yeah.

568

:

I have a philosophy.

569

:

Part of my methodology, I call it go.

570

:

So it's not quite the same as Feel

the Fear and Do it anyway.

571

:

But, because my method also involves

understanding what your strengths are

572

:

and using them, you know, thinking.

573

:

So instead of going into something,

574

:

thinking,

I'm going to be bad at there, some

575

:

hate myself, you know,

I sound like a Brummie, blah, blah blah,

576

:

all of that sort of thing.

577

:

Which of course I've thought of, as well,

578

:

you know, it's thinking, well,

what what what am I doing here?

579

:

Why am I doing this?

580

:

What am I contributing?

581

:

What's good about me?

582

:

Instead of and having a better

an orientation, that's a bit more,

583

:

encouraging, positive,

584

:

realistic,

and not expecting yourself to be perfect.

585

:

And the more people show up

586

:

as themselves, the more it

587

:

gives other people to be permission

to be themselves as well.

588

:

Yeah.

589

:

And I had a lot of these hang

ups as well.

590

:

So when I discovered, hypnotherapy

and rapid transformational therapy,

591

:

I was absolutely blown away

by the fact that someone you could,

592

:

you could have one session with somebody,

593

:

you could essentially get to the root

cause of the issue

594

:

that they had come with, transform it

and help them

595

:

rewire their brain,

596

:

you know, can create new neural

pathways, pathway pathways,

597

:

new learning that enabled them

to essentially, you know, feel,

598

:

think and behave differently

in the way that they wanted to.

599

:

And I was so bought into that

and what was possible

600

:

and what it made possible for them

and for me,

601

:

that I had to overcome the fact

that I hated the sound of my own voice

602

:

if I was, you know, if there's a voicemail

and you listen back to it.

603

:

I used to hate the sound of my own voice.

604

:

And then here I was

605

:

signing up to

606

:

of pounds worth of training that

the product that the service I would.

607

:

Be offering. My voice.

608

:

And not only that, creating

bespoke hypnosis audios for my clients.

609

:

Got it.

610

:

Well, that's.

611

:

Yeah, if if anything feels scary,

that must.

612

:

Be it.

613

:

So yeah, it was one of those examples. And

614

:

so so again, it's galvanizing the why.

615

:

It's the what does this make possible.

616

:

It's putting yourself in that, in that,

curious

617

:

experimental mindset.

618

:

Because then when you approach

something like that

619

:

and you take a small step

towards it, for you,

620

:

it was quite a big step sitting there

and recording yourself for three hours.

621

:

But it was it was

622

:

there was the safety in it

that you didn't have to make it public.

623

:

It was used.

624

:

For just sitting there

in front of a camera.

625

:

That was exactly. My thinking.

626

:

Yeah, yeah.

627

:

So I it doesn't have to go,

you know, public, but it's just for me to

628

:

break through that.

Like I hate myself on the video.

629

:

I hate myself,

you know, in terms of listening to it.

630

:

So that was literally the two purposes.

631

:

But then it helped with the other stuff

just by default.

632

:

So I always had that little thing

in my mind that I wanted to speak well.

633

:

And this is a really powerful example

of where you've got

634

:

a natural talent and natural valuing

of something, of language, of words,

635

:

of communication, of effectively

getting ideas over to other people.

636

:

That gives you an energizing to you.

637

:

You can feel that from you,

from the very first moment that we met.

638

:

And, you have to pair that

with skills and knowledge.

639

:

If to, to

640

:

then build something with that,

to do something with that.

641

:

And this is a great example of,

of how you make something that's a talent

642

:

into a strength,

something that can lead you to success.

643

:

Got it. Okay.

644

:

Maybe let's let's mention the, the idea

of the webinar that you have in mind.

645

:

You know, you've been running it for

a little while now, so it's it's growing.

646

:

So, you know, can I,

can you tell us a bit more about this one?

647

:

Yeah.

648

:

Well, the question that's always,

sort of plagued by my clients is, is

649

:

why am I holding myself back?

650

:

So my webinar is all about

why do brilliant women

651

:

talk themselves out of their life's work?

652

:

And that is the question

lots of people are resonating with.

653

:

And I have some very straightforward

ways of helping people

654

:

understand what that is so they don't feel

like they're going mad anymore.

655

:

And most importantly,

some ideas about how they can

656

:

how they can break through that

so that most importantly,

657

:

they're not holding themselves

back from the, you know, their

658

:

their life's work, their life's goals.

659

:

And one of my favorite things to share

is my reframe of imposter syndrome.

660

:

Okay. Okay.

661

:

Is there like, there

is there, like, a number of steps to it?

662

:

What would you say?

663

:

What how how can we sort of tackle

that one?

664

:

Okay,

so the secret behind imposter syndrome

665

:

is that, it's an illusion of our own

making.

666

:

Right. Okay.

667

:

There's really just two things going on.

668

:

And the first thing.

669

:

So the first thing is to notice, like,

oh, I'm in a situation

670

:

where I feel like an imposter. Right?

671

:

That's your signal.

672

:

And then there's two things going on.

673

:

So the first thing is, what is it

674

:

that I'm thinking about myself

675

:

in this situation

that's making me feel uncomfortable?

676

:

Like I'm not good enough, right?

677

:

Okay, I'm

going through the process, as you said.

678

:

Okay.

679

:

And then the second part is,

what am I thinking and believing

680

:

about the situation that's making me feel

like I don't belong here?

681

:

Okay.

682

:

Got it.

683

:

If you ask yourself those two questions

when you're in that situation,

684

:

you will come up with a list like.

685

:

Okay. I'm not experiencing that.

686

:

I don't have as many qualifications

as those people or I haven't done this.

687

:

So I'm I'm not that person.

688

:

And you'll start to kind of put

those things down, and then you'll realize

689

:

you've got to look at that list

and you go, is it true?

690

:

So is it objectively actually true.

691

:

Okay. Okay. Wow.

692

:

That's so powerful and yet so easy.

693

:

Like you know,

why don't we all just like by default.

694

:

So, you know,

think of that. That's amazing.

695

:

Yeah.

696

:

The number of times that I,

I was feeling like this.

697

:

I'm unbelievable. Unbelievable.

698

:

The thing is, it's

how we're worried, though, because we we

699

:

we go as far as feeling the discomfort,

and we make that mean something about us.

700

:

True.

701

:

And then survival

coping mechanisms kick in.

702

:

So then brain.

703

:

Yeah. Exactly.

704

:

So you know and it comes out as okay.

705

:

So I'm not going to put my hand up

I'm not going to ask the question.

706

:

I'm not going to sell my services

for as much as I want.

707

:

I'm going to overdeliver. Because

708

:

what if what if I'm not enough?

709

:

If I don't over prepare?

710

:

It's those those coping mechanisms,

you know, are automatic.

711

:

They switch in because if we can

just hold it and go, oh, hang on a minute.

712

:

What did they say about imposter syndrome?

713

:

It's probably not true.

714

:

How do we find out?

715

:

We're going to ask ourselves

those two questions.

716

:

I see. Wow.

717

:

It makes total sense.

718

:

All right.

719

:

Some free coaching guys.

720

:

I mean that's literally the model that I,

that I use with with my clients.

721

:

So it's how we can make progress

really, really quickly

722

:

because when you're coaching

somebody using it you're doing it live.

723

:

You're actually working

through those real life scenarios.

724

:

You're helping

people feel more resourceful,

725

:

more equipped

going into their next situation.

726

:

And and in that way we can go forward,

as I call it, which is actually a move

727

:

that we know is going to feel potentially

uncomfortable and familiar.

728

:

You know, it's a learning environment,

it's experimental,

729

:

and it's in the service

of moving us towards that.

730

:

is there like,

731

:

transformation story that you go back to

when you, when you look at the clients

732

:

that you've worked with?

733

:

Is there something that's,

you know, maybe like, oh, you know, like

734

:

I always remember that person

735

:

because that the transformation

that she or he went through was like so

736

:

like powerful or so like, you know, just,

you know, wharf like remembering.

737

:

Do you have, like, a client like this?

738

:

So it's working with people like that

that have informed what I do now.

739

:

And so a recent session with a lady,

740

:

who was procrastinating massively

on her own business.

741

:

I literally got an update from her

last week.

742

:

She was just off like a rocket,

743

:

like she's, she said, I've been to this.

744

:

I went to a networking meeting, I spoke to

I spoke to somebody I asked.

745

:

I asked about going

746

:

and visiting her network,

and I've also asked if I can be a speaker.

747

:

She sent me the form to complete to be a

speaker, and I sent that off as well. Wow.

748

:

And then that was just one of about

five examples.

749

:

Yeah.

750

:

And this this woman had been,

like completely

751

:

stuck procrastinating,

not moving her business forward.

752

:

And then literally

we did a session within a week.

753

:

There was a number of noticeable sheets

that had made.

754

:

So where was the procrastination

coming from.

755

:

What was the.

756

:

Yeah.

757

:

So so so patterns

learned from from childhood around

758

:

you know being it's safe

safer to be to be small okay.

759

:

To not be seen, to not be a nuisance.

760

:

Those kinds of patterns.

761

:

And that's that's not unusual.

762

:

So the specifics of people's situations

might be different.

763

:

But, you know, if you had

764

:

a, you know, even if you think

you had like the, you know,

765

:

oh, my, my childhood was really normal

then, you know, loving, etcetera.

766

:

There's always,

767

:

you know, there's something

a teacher may have said something to you.

768

:

Yeah. You know, Mr.

769

:

Cross told me I was a monkey in maths

and put me at the front of the class.

770

:

Made me believe

I was absolutely rubbish at mass.

771

:

I was still in the top set.

772

:

Still in top set at maths.

773

:

But given that impression, that belief.

774

:

Mrs. Hill, first school assembly,

practicing my lines with my dad.

775

:

My one line about tadpoles.

776

:

The first time we did the

the rehearsal for it,

777

:

I projected my line as my dad had,

778

:

you know, told me to do and she she said,

779

:

shut your mouth, Emma.

780

:

We don't want to see your tonsils.

781

:

All right?

782

:

Okay.

783

:

The shame,

the humiliation, the embarrassment.

784

:

Your brain remembers things.

Oh, absolutely.

785

:

So, you know, it's those things,

the patterns that get repeated

786

:

and you learn best not be too much,

you know? So.

787

:

And this is why I say it.

788

:

It tends to surface when things matter.

789

:

Yeah. Because now it matters.

The stakes are higher.

790

:

Yeah. Stakes are higher for you.

791

:

It means more to you to do this work.

792

:

It means more to you to get that business

out, to be your own boss.

793

:

Whatever is your. Why?

794

:

Yeah.

795

:

The stakes are all of a sudden higher,

and there's less

796

:

protection around you from other sources.

797

:

And so your your your systems are up.

798

:

Oh, yeah. What do we learn about that?

799

:

Yeah.

800

:

Better not do it. So that's right.

801

:

And how do you see.

802

:

Because there is this argument between

what is the more important question

803

:

to ask ourselves.

804

:

Is it about the who you know.

805

:

Or is it about what you know.

806

:

So you being in your niche, you know which

one would be more important for for you.

807

:

That's a really good question.

808

:

And, my honest answer is

I've probably focused on the.

809

:

What.

810

:

I know, and actually now.

811

:

I'm focusing more on the who.

812

:

Yeah. Makes sense.

813

:

And with the clients

that you've seen over the years.

814

:

Would you say there is a

815

:

like a breakthrough point that you could

sort of pin down in terms of how long

816

:

it takes for them to actually break

through those first sort of barriers?

817

:

Is it like a month, half a year?

818

:

Is it a week?

819

:

Yeah, I would say two sessions and then

the rest of it is putting into practice.

820

:

Oh, okay.

821

:

We discover

well and and actually living it.

822

:

Wow. So yeah, the, the finely honed

823

:

honed the technique and the methodology

and the reason, the reason why I put

824

:

so, so the phases of the, the,

the model that I've put together

825

:

over the evolution of time from working

with people on this and overcoming it,

826

:

you know, navigating it

all myself as well.

827

:

Is it actually if people have, discover

who they really are, like

828

:

if they really have a language for like,

oh, this is a this is a talent of mine.

829

:

Okay.

830

:

I see, and they can start to have a better

that truer picture of themselves.

831

:

Okay.

832

:

It makes comparing to others

pretty irrelevant because there's

833

:

a 1 in 33,000,000 chance of somebody

having the same top five strengths.

834

:

This. You sure?

835

:

So that helps to give you a language

of how unique you are.

836

:

So you can lean into that more and start

to trust it more.

837

:

So then that one model of the imposter

syndrome

838

:

kind of brain starts to get, you know,

that that illusion gets shattered.

839

:

You're seeing a truer picture of you.

840

:

Then we, then we, we look at,

you know, what's been holding

841

:

you back in terms

of those unconscious patterns.

842

:

So that's two areas of, of, of, of things

that weren't conscious to you before.

843

:

How how you're uniquely talented

and brilliant,

844

:

the patterns and conditioning

that you didn't realize, like a hot air

845

:

balloon, like something was like tethering

you, you know, and now you see it.

846

:

And we can cut that tether.

847

:

You can then start to lift off.

848

:

So those two things are pretty

transformational in another selves.

849

:

Okay.

850

:

And in my three month program,

we spend the rest of the time

851

:

putting that experimenting with that.

852

:

Right.

853

:

What's the what's the move then

how do you practice navigating that?

854

:

Because people, you know,

you can find your voice

855

:

and your confidence

and you can be ready to step into a room.

856

:

But there are things that we haven't

learned, like how to set boundaries, like,

857

:

oh, like I get it.

Like I'm feeling all confident.

858

:

But then there's like,

859

:

oh, part of me doesn't really understand

what to do in this situation.

860

:

What what's the instructions to follow?

861

:

And that's where the coaching

and the being like a running body parts

862

:

to come in.

Because then we can look at the situation.

863

:

What have you got coming up.

How are you going to approach it.

864

:

What are you scared of.

What's coming up for you?

865

:

What talents have you got that

you can bring to help you with this?

866

:

You know, how can we practice it?

867

:

Like what's going to

and what's the what's the sort of easiest,

868

:

most straightforward way

of navigating that. Yeah.

869

:

And then we review.

870

:

I can imagine that some of the traits

are actually getting us in trouble, like,

871

:

you know, being a people pleaser

and stuff like that.

872

:

Obviously that's, you know,

even though it's part of your personality,

873

:

it sometimes gets you into trouble. Yeah.

874

:

So it might be that the

875

:

the next time you have the conversation

with the client and you're about to go.

876

:

Don't worry, I will fit that in.

877

:

And you know, you and you know that.

878

:

In there. Yeah.

879

:

And you know that yet

880

:

again, that's costing you to fight time

with your family.

881

:

Yeah. It's costing your peace of mind.

882

:

It might actually be costing you revenue

because now your,

883

:

your, your, your training,

your customer that it's okay to go

884

:

beyond the scope,

you know, whatever it is.

885

:

So it might be that that's part

of what we're practicing okay.

886

:

So like role play it. Why don't we.

887

:

You know I get my clients to think through

how have that new mental model,

888

:

that new blueprint for your mind to follow

889

:

so that you don't automatically

go down, that.

890

:

Yes, course I'll do that for you.

891

:

Yeah.

892

:

It's like a default, you know? Like. Yes.

893

:

Why not?

894

:

you mentioned, a keyword,

which I'm really curious about.

895

:

And that's manifestation.

896

:

All right.

897

:

So does it hold

a, a, a big part in your sort of program?

898

:

Do you also work through that with,

899

:

with your clients

in any way, shape or form?

900

:

Do you include it?

901

:

Because

902

:

it's, it's part of a more like

a, let's say, element of it.

903

:

Right.

904

:

But there is a, a, a legal sort of legal,

legit element to it.

905

:

Like, you know, you kind of attract

what you project. Right.

906

:

So what would you say

on that sort of point?

907

:

So where I see people stuck

and I've had this recently on calls

908

:

and I'm like, this tells me they're not

quite ready to work with me yet.

909

:

So like,

I'll be like I'm manifesting every day.

910

:

I'm, you know,

and but there's a big part of them

911

:

that's not aligned with what they're

trying to manifest because it's so,

912

:

so the the mind can't hold

two conflicting beliefs, right?

913

:

They will cancel each other out.

914

:

So if part of you saying I am confident,

you know, I'm, I'm

915

:

charging this, I'm earning this or

whatever it is you're sort of affirming

916

:

and putting out into the universe,

hoping to get back

917

:

if the other part of you is going,

yeah, but you're foster and,

918

:

you know, there's

a there's that sort of disconnect with it.

919

:

And then the two things

that are cancel each other out.

920

:

And this is why

921

:

what what's interesting about the work

that I do is it feels like manifesting.

922

:

Because what we do in the two

923

:

most main modalities that we're using,

the strength coaching, will, of course,

924

:

when you do stuff that's aligned

with your strengths, what do you get?

925

:

Energy.

926

:

What do you get

when you project better energy?

927

:

Will you get it reflected back

so you find that things go easier?

928

:

Doors seem to open for you.

929

:

You get a more positive response.

930

:

Hey you're more successful. Yeah.

931

:

So that's one aspect where it feels like

oh there's flow

932

:

happening here between me and life

and that feels good.

933

:

And then the other aspect,

the hypnotherapy work that I do,

934

:

we're literally creating a new blueprint

for your mind to follow.

935

:

I see, so the hypnosis audios

that I create, the bespoke audios

936

:

that I create for my clients,

are actually giving you your mind

937

:

and therefore your activating system

938

:

a a set of things to focus on and model.

939

:

So you know, nothing exists outside of us

except for, you know, perception.

940

:

Anyways, you might as well make it

go in your favor.

941

:

And rather than seeing yourself

942

:

falling over,

tripping over your lines, it going badly.

943

:

You know, whatever mental images you're

944

:

you're you're conveying

because the mind responds to the words

945

:

you say to yourself and the mental images

that you are giving yourself.

946

:

Creating, give yourself better ones.

947

:

And when you excite the mind

with powerful language, with, descriptive

948

:

words, exciting words, words

have an energy to them as well.

949

:

So the audios that I create,

950

:

because they're so aligned

with what people have told me they want,

951

:

if they want to be the Enigma

matic inspirational speaker,

952

:

they've got to see themselves

on the stage, people

953

:

looking at them like nodding their head,

loving what they're saying.

954

:

Yeah, you know, people coming up to them

955

:

after saying, wow, what you just said

there was amazing.

956

:

It really resonated with me.

957

:

That's that's the imagery.

That's the path.

958

:

And when people when you say that to them

and when you say it to yourself

959

:

like you can feel it,

it feels true, it feels what you want.

960

:

And you go into a room with that energy

and it's way, way different.

961

:

Wow. So you basically get

yourself in a specific state

962

:

before it actually happens.

963

:

Yeah, exactly.

Yeah. Some people call it mental.

964

:

So I mean, athletes, elite

athletes are been doing it for for.

965

:

Oh yeah.

966

:

You know, and the mind is a powerful tool.

967

:

There's even so there's research.

968

:

There was a study done

of a guy who was a swimmer,

969

:

and he had a coach that recognized that

in part of his muscle structure,

970

:

there was a muscle that

if he could develop that muscle more, so,

971

:

his technique would improve. Okay.

972

:

And they used visualization for him

to develop the muscle.

973

:

Interestingly.

974

:

He actually, you know,

trained that muscle using his mind.

975

:

And it's.

976

:

Yeah, so so the mind is so, so powerful

977

:

and we tend to use it to

978

:

rip ourselves up

or disadvantage ourselves rather.

979

:

Than, or binge on social media. Yeah.

980

:

In the

direction that we want to travel in.

981

:

Yeah. Well it's, it's not a cliche then.

982

:

And it's not really like just a saying,

you know, when we say like you go

983

:

where you look.

984

:

That's, that's kind of true isn't it.

985

:

You know, same for go, you know,

driving a car or a bike or whatever.

986

:

Same in in our development

journey like. You.

987

:

You look this direction

and you're gonna go there.

988

:

A lot of it is stripping away

the complication.

989

:

I see, I see. Wow.

990

:

So we've got a, a a bit of a community

growing right now.

991

:

And we occasionally get a few questions

for the guests.

992

:

Right.

993

:

And what I noticed so far

the biggest question by a mile

994

:

was around dealing with rejection,

especially when you're

995

:

at that earlier stage

of building your own thing.

996

:

Yeah, there's a lot of,

I mean, the thing is, is in like,

997

:

rejections,

a big thing for us as human beings.

998

:

Like, if we were rejected as a child,

that we would have died like, so.

999

:

So it's no wonder it's a big thing

and and it's okay for,

:

00:50:16,200 --> 00:50:19,200

for, you know, it's important mechanism

that we have in built with us.

:

00:50:19,240 --> 00:50:20,840

Obviously

it's not very helpful in business

:

00:50:20,840 --> 00:50:23,440

when rejection

is going to be a part of it. Yeah.

:

00:50:23,440 --> 00:50:25,240

So what I would, what I would

:

00:50:25,240 --> 00:50:29,400

really, get people to think about is

what's the mental model

:

00:50:29,400 --> 00:50:35,760

that you need to adopt in order to be okay

with rejection and reframing it?

:

00:50:35,760 --> 00:50:38,160

So, you know, what is it actually mean?

:

00:50:38,160 --> 00:50:40,120

Like, what are we making it mean? Yeah.

:

00:50:40,120 --> 00:50:43,720

So we've got to we've

got to think about it in terms of data.

:

00:50:44,280 --> 00:50:46,040

What is it that it's telling us.

:

00:50:46,040 --> 00:50:47,600

Is it the offer. That's not right.

:

00:50:47,600 --> 00:50:49,080

Is it the timing. That's not right.

:

00:50:49,080 --> 00:50:51,320

Is it the client. That's not right.

You know.

:

00:50:51,320 --> 00:50:55,320

So we have to think of it as delay not,

not reject.

:

00:50:55,320 --> 00:50:57,480

I think we're going to keep going. Yep.

:

00:50:57,480 --> 00:51:00,040

And we have to think about it as data,

you know,

:

00:51:00,040 --> 00:51:03,320

because if you keep getting a rejection

then then there's a, there's

:

00:51:03,360 --> 00:51:07,160

a, there's a part, a component,

part of what we're doing that.

:

00:51:07,280 --> 00:51:11,680

That means,

something's not quite landing or working.

:

00:51:11,720 --> 00:51:13,560

And if we can figure out what those

:

00:51:13,560 --> 00:51:17,160

what that part is then,

then I think that's, that's the thing.

:

00:51:17,200 --> 00:51:18,760

And we and nobody's successful.

:

00:51:18,760 --> 00:51:20,440

We think that it can happen overnight.

:

00:51:20,440 --> 00:51:23,320

There's a lot of narrative around

overnight success in business.

:

00:51:23,320 --> 00:51:26,680

And let me show you how to get to this

in this short space of time.

:

00:51:26,880 --> 00:51:30,400

But actually, everybody that's got to

that point has done it

:

00:51:30,520 --> 00:51:33,360

through the way

that we as human beings learn, which is

:

00:51:34,960 --> 00:51:35,560

the mistake.

:

00:51:35,560 --> 00:51:37,440

Yes, reps is making the mistakes.

:

00:51:37,440 --> 00:51:40,440

It's it's it's grafting. It's fail fast.

:

00:51:40,720 --> 00:51:42,120

Yeah, exactly.

:

00:51:42,120 --> 00:51:46,120

So we have to kind of let go of again,

what are we expecting from ourselves

:

00:51:46,120 --> 00:51:47,080

in this situation.

:

00:51:47,080 --> 00:51:51,480

And we expecting to get 100% strike rate

if something we've never done before.

:

00:51:52,040 --> 00:51:53,400

Like that's just not reasonable.

:

00:51:53,400 --> 00:51:54,040

Never going to happen.

:

00:51:54,040 --> 00:51:56,520

So go back to that imposter

syndrome model.

:

00:51:56,520 --> 00:51:59,600

You can apply it to any time you're

feeling self-doubt, like, what am I?

:

00:51:59,800 --> 00:52:01,480

What am I making this mean about me?

:

00:52:01,480 --> 00:52:02,720

Like that isn't true.

:

00:52:02,720 --> 00:52:04,400

Yeah, it's not that you're rubbish.

:

00:52:04,400 --> 00:52:06,280

It's not that you're off as rubbish. It's

not this.

:

00:52:06,280 --> 00:52:07,960

It's not that.

And what are you thinking about?

:

00:52:07,960 --> 00:52:10,640

The situation where I'm expecting.

I'm expecting?

:

00:52:10,640 --> 00:52:12,560

Yeah. Hundred

percent of people to say yes.

:

00:52:12,560 --> 00:52:13,640

That's not realistic.

:

00:52:13,640 --> 00:52:16,960

And expectation is very close

to comparison as well isn't it.

:

00:52:16,960 --> 00:52:20,240

And that's you know, in the day of,

you know, social media, obviously you can

:

00:52:20,280 --> 00:52:24,800

see all sorts of like successful people

on, you know, on the screen.

:

00:52:25,760 --> 00:52:27,920

It kills your vibe, doesn't it?

:

00:52:27,920 --> 00:52:31,480

You I love that you brought this up,

because another thing

:

00:52:31,480 --> 00:52:35,160

that we do as humans

is we cherry pick, right?

:

00:52:35,400 --> 00:52:39,680

So we we see

we see the thing that the, the cherry

:

00:52:39,680 --> 00:52:44,120

on the top like, and we're like,

okay, well, well they, they're successful

:

00:52:44,160 --> 00:52:44,920

because you know,

:

00:52:44,920 --> 00:52:47,960

look at that environment or

look at that figure that they're creating.

:

00:52:48,000 --> 00:52:51,920

And we're also making a lot of assumptions

as well because we hear

:

00:52:51,920 --> 00:52:56,080

and you know, we see people saying things

and we believe it to be true.

:

00:52:56,080 --> 00:52:57,640

And then we make more meaning of it.

:

00:52:57,640 --> 00:52:59,280

And and then we compare it.

:

00:52:59,280 --> 00:53:02,800

And we're always moving that, that,

that kind of benchmark as well.

:

00:53:02,800 --> 00:53:05,760

So we have a habit of cherry picking.

:

00:53:05,760 --> 00:53:08,400

And if we're only.

Just a little bit closer.

:

00:53:08,400 --> 00:53:08,800

Yeah.

:

00:53:08,800 --> 00:53:11,520

If we're only ever cherry picking right.

:

00:53:11,520 --> 00:53:13,680

We're never seen the full picture.

:

00:53:13,680 --> 00:53:16,280

We are never seeing

what we were talking about before the reps

:

00:53:16,280 --> 00:53:17,440

that went into it.

:

00:53:17,440 --> 00:53:20,760

We're not seeing what might be

falling apart in their home life.

:

00:53:21,240 --> 00:53:24,240

And, the interesting thing for me,

:

00:53:24,600 --> 00:53:28,040

which was really, really helpful,

growing my own business,

:

00:53:28,080 --> 00:53:31,360

is that because I work

with a lot of business owners, I know.

:

00:53:32,400 --> 00:53:32,800

Behind

:

00:53:32,800 --> 00:53:35,800

the scenes that not what,

what is always being projected

:

00:53:35,800 --> 00:53:39,800

is the truth in terms

of what we believe in terms of success.

:

00:53:40,080 --> 00:53:42,560

Other people will always

:

00:53:42,560 --> 00:53:45,680

think you're being successful and

you might even find this in your own life.

:

00:53:45,720 --> 00:53:48,400

So if anybody is struggling business,

:

00:53:48,400 --> 00:53:50,920

if your friends and family,

you don't get business,

:

00:53:50,920 --> 00:53:55,320

you know they might be employed and you're

not the only one that self-employed.

:

00:53:55,560 --> 00:53:58,840

They'll be like, yeah, they'll be like,

oh, I've seen you on social media.

:

00:53:58,880 --> 00:54:00,600

You're doing so well. I love your stuff.

:

00:54:00,600 --> 00:54:01,960

Oh, you're so successful.

:

00:54:01,960 --> 00:54:03,000

And you're like going,

:

00:54:03,000 --> 00:54:06,600

yeah, I've only invoiced 5 pounds

this week, this month or whatever.

:

00:54:06,960 --> 00:54:09,960

You know, they don't know the the reality.

:

00:54:10,040 --> 00:54:10,520

The dark.

:

00:54:10,520 --> 00:54:11,880

Side, the dark side

:

00:54:11,880 --> 00:54:16,360

and the financial rollercoaster of it

all, you know, so people will.

:

00:54:16,440 --> 00:54:17,320

So there's two

:

00:54:17,320 --> 00:54:20,480

there's two things that people will do

when it comes to other people.

:

00:54:20,480 --> 00:54:25,320

They will believe that other people

are doing better and more successful

:

00:54:25,320 --> 00:54:28,640

than you know, or they'll just read

into certain things as well.

:

00:54:28,640 --> 00:54:32,240

That equals they must be successful

and they'll only, you know,

:

00:54:32,280 --> 00:54:36,160

you're only kind of like

like looking at the, the

:

00:54:37,600 --> 00:54:39,200

cherry picking the best bits

:

00:54:39,200 --> 00:54:42,200

of other people and then trying

to compare that to yourself.

:

00:54:42,200 --> 00:54:43,360

And if you're cherry picking

:

00:54:43,360 --> 00:54:46,720

ten people's as best bits, you're never,

ever going to compare to that.

:

00:54:46,720 --> 00:54:49,400

You've only ever got your own life.

:

00:54:49,400 --> 00:54:51,760

And if you spend it

looking out the window at others,

:

00:54:51,760 --> 00:54:53,960

your own is going to pass you by. True.

:

00:54:53,960 --> 00:54:55,120

Very sobering thought.

:

00:54:55,120 --> 00:54:57,760

Very. Yeah. Very, very. Wow.

:

00:54:57,760 --> 00:54:58,520

Very powerful.

:

00:54:58,520 --> 00:55:01,240

There's a quote that I love

and I don't know who to attribute it to,

:

00:55:01,240 --> 00:55:02,680

because it's one of those quotes

:

00:55:02,680 --> 00:55:06,240

that just appeared

and never really had a source to it.

:

00:55:06,240 --> 00:55:11,080

But it's that idea that, you know,

she silently stepped out of the race.

:

00:55:11,080 --> 00:55:13,280

She never wanted to put it off on the she,

but they

:

00:55:13,280 --> 00:55:16,400

they silently stepped out of the race

they never wanted to be part of,

:

00:55:16,560 --> 00:55:18,680

got in their own

lane and proceeded to win.

:

00:55:20,360 --> 00:55:23,280

And that's, that's what I think is a is,

:

00:55:23,280 --> 00:55:27,160

is, is I what I would say about comparison

comparing to others.

:

00:55:27,280 --> 00:55:28,200

Yeah.

:

00:55:28,200 --> 00:55:34,120

Just go through your own journey

without being swayed.

:

00:55:34,200 --> 00:55:35,400

Well you are you, you,

:

00:55:35,400 --> 00:55:35,600

you know

:

00:55:35,600 --> 00:55:37,480

if you're always swayed by the people

you're

:

00:55:37,480 --> 00:55:39,440

not really progressing in your own lane.

:

00:55:39,440 --> 00:55:40,680

And I think that's a really good thing.

:

00:55:40,680 --> 00:55:42,600

And it's, and it's worth noting.

:

00:55:42,600 --> 00:55:44,240

When do you get most distracted.

:

00:55:44,240 --> 00:55:46,440

When do you notice the comparing come up.

:

00:55:46,440 --> 00:55:50,720

Because oftentimes it can be

you know, we start distracting ourselves

:

00:55:50,720 --> 00:55:52,520

with social media

when things aren't going so well.

:

00:55:52,520 --> 00:55:55,680

When we start to have a moment of doubt,

when we are at our most vulnerable

:

00:55:55,680 --> 00:55:59,120

actually to to noticing

what other people are doing and making

:

00:55:59,120 --> 00:56:02,320

that mean something

that, you know about ourselves.

:

00:56:02,520 --> 00:56:05,200

Yeah. And I think it's worth noting.

:

00:56:05,200 --> 00:56:08,160

When is it,

when is it feeling inspirational to me

:

00:56:08,160 --> 00:56:10,360

to see what other people are doing.

So it drives me forward

:

00:56:10,360 --> 00:56:12,560

and makes me think, well,

if they can do it, I can do it.

:

00:56:12,560 --> 00:56:13,280

And when is it?

:

00:56:13,280 --> 00:56:18,920

When is it making me feel like that

anxiety that, you know,

:

00:56:18,960 --> 00:56:19,680

when does it make me?

:

00:56:19,680 --> 00:56:23,080

Actually, after I've done that,

I start snapping at my my loved ones or,

:

00:56:23,560 --> 00:56:26,600

you know, getting that sort of agitation

:

00:56:27,080 --> 00:56:31,480

about what I'm doing and that's

a, that's a signal getting your own lane.

:

00:56:31,960 --> 00:56:34,240

And it'll have a better chance of winning.

:

00:56:34,240 --> 00:56:36,160

That's so true.

:

00:56:36,160 --> 00:56:39,800

Wow. I'm just really realizing

a few things right here.

:

00:56:39,800 --> 00:56:41,560

It's like a live coaching session.

:

00:56:41,560 --> 00:56:45,080

And, and this idea, this principle

of your own lane, it comes back to.

:

00:56:45,560 --> 00:56:47,320

So what's my work.

:

00:56:47,320 --> 00:56:49,120

Why is it I do what I do.

:

00:56:49,120 --> 00:56:50,240

How do I do what I do?

:

00:56:50,240 --> 00:56:51,600

What lights me up about it?

:

00:56:51,600 --> 00:56:54,000

Who do I

you know, who do I love working with?

:

00:56:55,440 --> 00:56:58,040

And it's

so, so it can be coming back into sort of.

:

00:56:58,040 --> 00:57:01,840

What the what are you actually outwardly

focusing on, but actually coming back

:

00:57:01,840 --> 00:57:04,960

to within, you know,

how much do we sort of just silence

:

00:57:06,360 --> 00:57:09,920

the noise

and actually just reconnect with ourself

:

00:57:10,920 --> 00:57:12,920

as a body, as an incredible human

:

00:57:12,920 --> 00:57:16,800

being, as somebody

that's living and breathing, that can do

:

00:57:16,800 --> 00:57:20,560

so many things, that has done

so many things, experience so many things.

:

00:57:21,000 --> 00:57:24,440

And I think sometimes

we just forget to come back to ourselves.

:

00:57:24,440 --> 00:57:27,840

It's like, call back your energy

from wherever you spread it,

:

00:57:28,040 --> 00:57:30,760

and then you're going

to be so much more powerful,

:

00:57:30,760 --> 00:57:33,760

that level of uncertainty

that you were feeling.

:

00:57:33,800 --> 00:57:35,760

start to feel more certain again.

:

00:57:35,760 --> 00:57:37,960

You know

it's only going to come from within.

:

00:57:37,960 --> 00:57:40,960

But if you keep looking externally

for the answers.

:

00:57:41,200 --> 00:57:42,240

it's it's so true.

:

00:57:42,240 --> 00:57:45,640

It's it's like regaining the

the the sort of steering wheel again.

:

00:57:45,680 --> 00:57:49,640

Like you, you were like, in that car,

but you were in driving, but,

:

00:57:49,680 --> 00:57:52,680

you know, you were just taking places

by other people,

:

00:57:52,840 --> 00:57:55,960

and suddenly you get that realization of,

hold on a second.

:

00:57:55,960 --> 00:57:57,240

What if I try to drive?

:

00:57:57,240 --> 00:58:00,560

You know, it's it's a it's a similar

sort of switch.

:

00:58:01,320 --> 00:58:02,920

No. Amazing. Amazing.

:

00:58:02,920 --> 00:58:04,440

You've got some amazing advice.

:

00:58:04,440 --> 00:58:06,480

How can people work with you?

:

00:58:06,480 --> 00:58:11,520

So I, well I have a number of different

programs and I can work with people

:

00:58:11,560 --> 00:58:15,560

using hypnotherapy, I can work with them

strengths or they, I can bind them

:

00:58:15,560 --> 00:58:19,160

both into my five week program

which is only brilliant.

:

00:58:19,480 --> 00:58:22,840

And so essentially the first step

is always booking a call with me

:

00:58:23,080 --> 00:58:25,040

where I help you get a heap of clarity.

:

00:58:25,040 --> 00:58:27,080

It's like having a coaching session,

actually.

:

00:58:27,080 --> 00:58:30,080

You leave knowing absolutely the patterns.

:

00:58:30,240 --> 00:58:32,440

That's one of my sort of,

:

00:58:33,600 --> 00:58:36,880

genius spots is helping people

to actually see the patterns.

:

00:58:36,880 --> 00:58:40,160

So once you've discovered them, once

you can see them and you've got agency,

:

00:58:40,440 --> 00:58:41,240

you can do something.

:

00:58:41,240 --> 00:58:43,400

You can make a choice

about what to do with them.

:

00:58:43,400 --> 00:58:46,640

And then obviously, if we work together,

that's what we're working on, helping

:

00:58:46,640 --> 00:58:49,560

you overcome those patterns and helping

you really get clarity

:

00:58:49,560 --> 00:58:52,560

about what it is you want

and how do we get you doing that?

:

00:58:52,560 --> 00:58:54,200

So that's what we do and we work together.

:

00:58:54,200 --> 00:58:56,920

And a brilliant clarity

call is the starting point.

:

00:58:56,920 --> 00:58:58,320

Fantastic. Fantastic.

:

00:58:58,320 --> 00:58:59,360

All right then.

:

00:58:59,360 --> 00:59:03,600

Now the last bit

the tech behind your business.

:

00:59:03,800 --> 00:59:06,600

Wow. You mentioned webinar obviously.

:

00:59:06,600 --> 00:59:09,600

And in the break we we

:

00:59:09,640 --> 00:59:12,600

we we talked about a few different

things like a funnel, etc..

:

00:59:12,600 --> 00:59:12,920

You know,

:

00:59:12,920 --> 00:59:14,640

can you take us through

a couple of examples

:

00:59:14,640 --> 00:59:17,880

of what's really useful in your niche,

what what does make a difference for you

:

00:59:17,880 --> 00:59:20,880

or helps you deliver the, the,

the services that you do?

:

00:59:20,880 --> 00:59:24,400

So I think so obviously I'm in a coaching

:

00:59:24,400 --> 00:59:28,840

and hypnotherapy space and people

I think now more than ever

:

00:59:28,840 --> 00:59:33,040

need to experience you, you know,

and you need to experience them.

:

00:59:33,040 --> 00:59:36,040

So using tech to help you

:

00:59:36,400 --> 00:59:40,080

create opportunities for that to happen

:

00:59:40,200 --> 00:59:43,720

in an easy way is beneficial.

:

00:59:44,080 --> 00:59:48,560

And to have something that you can set up

and then rinse and repeat

:

00:59:48,600 --> 00:59:51,040

is going to be also beneficial

from a sort of sales

:

00:59:51,040 --> 00:59:52,160

and marketing perspective,

:

00:59:52,160 --> 00:59:53,680

because when you're working with clients,

:

00:59:53,680 --> 00:59:56,040

you don't want to keep

reinventing the wheel.

:

00:59:56,040 --> 00:59:59,080

So I understand

what the webinar is covering.

:

00:59:59,400 --> 01:00:03,360

But then how

do you actually go about delivering it?

:

01:00:03,400 --> 01:00:04,200

What what do you do?

:

01:00:04,200 --> 01:00:04,840

What do you use?

:

01:00:04,840 --> 01:00:09,760

If you could take us through through

the sort of back end of the, of the setup?

:

01:00:09,840 --> 01:00:10,200

Yeah.

:

01:00:10,200 --> 01:00:13,680

So the actual webinar itself

is, is hosted on zoom.

:

01:00:13,760 --> 01:00:14,320

Okay.

:

01:00:14,320 --> 01:00:17,200

So I've got the zoom

I've got the zoom recording.

:

01:00:17,200 --> 01:00:20,840

So everything gets recorded through that.

:

01:00:20,840 --> 01:00:23,520

And then that's an asset that I've got.

Okay.

:

01:00:23,520 --> 01:00:27,040

The getting people to sign up to it in

the first place

:

01:00:27,040 --> 01:00:30,040

is a landing page with an email capture.

:

01:00:30,120 --> 01:00:33,480

So that then goes into my email, system.

:

01:00:34,920 --> 01:00:37,400

And there's an automated sequence.

:

01:00:37,400 --> 01:00:41,200

So when someone signs up, they get the,

you know, they get the landing page,

:

01:00:41,200 --> 01:00:44,560

they sign up, they get a thank you page,

tell them to go and check their inbox

:

01:00:44,680 --> 01:00:47,120

in their inbox. Land the email. Okay.

:

01:00:47,120 --> 01:00:49,560

That gives them the link to to join.

:

01:00:49,560 --> 01:00:52,560

It gives them the information again

about the webinar.

:

01:00:52,880 --> 01:00:55,200

You know, a little bit

just a little bit of information.

:

01:00:55,200 --> 01:00:55,880

That's it.

:

01:00:55,880 --> 01:00:58,520

And then they're in an automated sequence.

:

01:00:58,520 --> 01:00:58,960

I see.

:

01:00:58,960 --> 01:01:01,560

So whenever they join that sequence

:

01:01:01,560 --> 01:01:05,520

there's going to be timed emails

going out to warm them up.

:

01:01:05,560 --> 01:01:08,440

Tell them a little bit more about it

so that they they don't forget

:

01:01:08,440 --> 01:01:13,160

because we sign up for stuff just willy

nilly or, you know, doing something else.

:

01:01:13,360 --> 01:01:15,680

Oh, you sign up for that

and then forget about it.

:

01:01:15,680 --> 01:01:17,280

So just little prompts.

:

01:01:17,280 --> 01:01:18,720

So depending on when they've signed up

:

01:01:18,720 --> 01:01:21,760

they'll get like a bit more about the

a bit more of a teaser.

:

01:01:22,480 --> 01:01:24,640

A reminder from a practical perspective.

:

01:01:24,640 --> 01:01:27,400

And then I give,

I give them the link again

:

01:01:27,400 --> 01:01:30,480

you know an hour before the half an hour

before the webinar.

:

01:01:30,520 --> 01:01:33,280

So it's top of their inbox.

They don't have to search for it.

:

01:01:33,280 --> 01:01:36,680

And they also have the option

to add it to their calendar.

:

01:01:36,720 --> 01:01:38,400

I think that's really important

this day and age

:

01:01:38,400 --> 01:01:41,240

that we've actually got people

booking it into their calendar,

:

01:01:41,240 --> 01:01:43,720

making sure they're making the time

for themselves. Yep.

:

01:01:43,720 --> 01:01:47,680

So that they can get the richness

of the experience by turning up live,

:

01:01:47,680 --> 01:01:48,280

if possible.

:

01:01:48,280 --> 01:01:50,680

That one element,

what you mentioned about the calendar,

:

01:01:50,680 --> 01:01:54,320

that always helps me the most, like 100%,

because I know exactly that.

:

01:01:54,360 --> 01:01:58,600

I need to block that time for something

and nothing is going to get in a way

:

01:01:58,760 --> 01:02:00,360

because that's so easy to do. Right.

:

01:02:00,360 --> 01:02:01,040

You know. That's right.

:

01:02:01,040 --> 01:02:04,040

And we can tell people, put it

put this in your calendar.

:

01:02:04,320 --> 01:02:06,400

Some will do that a lot.

:

01:02:06,400 --> 01:02:06,920

Won't.

:

01:02:06,920 --> 01:02:11,280

Whereas actually you can get, you know,

a really simple, tech integration

:

01:02:11,280 --> 01:02:14,480

where you just have a link in your email

where someone can just literally

:

01:02:14,480 --> 01:02:18,400

add it to their calendar, whether it's

a Google Calendar or I cal whatever it is.

:

01:02:18,480 --> 01:02:21,520

So I think that's really

that's really helpful to do that.

:

01:02:21,680 --> 01:02:23,240

And when you set this up.

:

01:02:23,240 --> 01:02:26,160

Of course, and it's literally

a case of switching the dates

:

01:02:26,160 --> 01:02:29,160

or switching up some of the content

if you feel it needs improving.

:

01:02:29,280 --> 01:02:31,520

But once it's set up

and automated, actually,

:

01:02:31,520 --> 01:02:34,200

then you've got it to rinse

and repeat ongoing.

:

01:02:34,200 --> 01:02:39,120

So with the webinar that I'm doing,

because it's really resonated

:

01:02:39,120 --> 01:02:42,760

the first time that I ran it, I'm, I'm

going to absolutely be running that again.

:

01:02:42,760 --> 01:02:47,520

And I see and and building using it to,

to build a bigger audience as well.

:

01:02:47,640 --> 01:02:49,160

Okay. Yeah.

:

01:02:49,160 --> 01:02:53,240

When it comes to the lead generation

or people, you know, actually

:

01:02:53,280 --> 01:02:57,520

seeing the advert or, you know, some sort

of organic content around the webinar,

:

01:02:57,680 --> 01:03:01,720

do you drive it through a paid

ad campaign, or do you use the sort

:

01:03:01,720 --> 01:03:05,440

of organic content to,

to to drive that awareness of the event?

:

01:03:05,480 --> 01:03:12,200

So at the moment,

this is a sort of newer,

:

01:03:12,200 --> 01:03:17,040

a newer webinar

with more current messaging.

:

01:03:17,200 --> 01:03:22,840

Yep.

And what my strategy is, is to do organic,

:

01:03:22,960 --> 01:03:28,040

organic adverts and,

you know, advertising of it. Yep.

:

01:03:28,080 --> 01:03:32,840

And seeing

which posts are actually getting

:

01:03:32,840 --> 01:03:37,240

the sort of strongest signal,

you know, there's the greatest interest.

:

01:03:37,560 --> 01:03:42,120

So I know, for example,

just using LinkedIn as a platform,

:

01:03:42,440 --> 01:03:47,360

there are some posts where I've had

multiple comments, comments upon comments.

:

01:03:47,680 --> 01:03:51,680

And so I know that that particular

topic area is probably something that,

:

01:03:51,680 --> 01:03:55,480

when I go to paid ads, would be a good one

to perhaps put some money behind.

:

01:03:55,560 --> 01:03:56,920

Makes sense as a theme.

:

01:03:56,920 --> 01:04:00,320

So I'm testing out organic marketing first

:

01:04:00,480 --> 01:04:03,480

with a view

to, driving paid ads to this particular.

:

01:04:03,600 --> 01:04:06,920

And in terms of the social media

platforms, do you target a specific

:

01:04:06,920 --> 01:04:10,320

one for now, or do you try to be on

all of them a little bit?

:

01:04:10,800 --> 01:04:14,760

Yes. I I've had presents on all of them

in the past.

:

01:04:14,800 --> 01:04:21,280

So but my, my strategy is to purely

LinkedIn for the, for the audience.

:

01:04:21,480 --> 01:04:25,320

And, actually, it's relatively simple

:

01:04:25,320 --> 01:04:30,640

to just cross, cross post the,

the posts onto the platforms as well.

:

01:04:30,640 --> 01:04:36,200

So, I've been actually adding them

onto Instagram and onto, Facebook

:

01:04:36,280 --> 01:04:39,280

and on the landing pages

for those in the bios,

:

01:04:39,480 --> 01:04:42,360

the link for the webinars available

so that I can,

:

01:04:42,360 --> 01:04:46,240

I can sort of pull

from the different audiences if I want to.

:

01:04:46,520 --> 01:04:49,480

But my main focus, where I think

:

01:04:49,480 --> 01:04:53,080

my main, client base is, is, is LinkedIn.

:

01:04:53,160 --> 01:04:56,440

I see, I see

that's an interesting observation as well,

:

01:04:56,480 --> 01:05:00,120

because when you notice that people

are engaging on a specific platform

:

01:05:00,120 --> 01:05:02,440

and not on the others,

that's a clear signal, isn't it?

:

01:05:02,440 --> 01:05:04,560

You know,

this is where my people are, right?

:

01:05:04,560 --> 01:05:06,440

Well,

I think there's two elements to that.

:

01:05:06,440 --> 01:05:09,800

One is, investing in the right strategy

for the right platform.

:

01:05:09,840 --> 01:05:14,680

So I think if I was going to be,

much more active in content creation,

:

01:05:14,680 --> 01:05:19,720

visuals, creating reels,

that kind of thing, hooks

:

01:05:20,120 --> 01:05:22,800

the things that the algorithm

likes on Instagram.

:

01:05:22,800 --> 01:05:26,240

Then I could

I could have found my my people there.

:

01:05:26,520 --> 01:05:28,680

I think I think they are in different

places.

:

01:05:28,680 --> 01:05:31,320

You know, I think there

there's probably people on TikTok as well.

:

01:05:31,320 --> 01:05:31,720

Sure.

:

01:05:31,720 --> 01:05:36,360

But what I've learned over

the years is that,

:

01:05:36,840 --> 01:05:40,240

actually

I quite prefer LinkedIn at the moment.

:

01:05:40,240 --> 01:05:42,320

And if I feel more at home there and more,

:

01:05:42,320 --> 01:05:46,160

I find it easier to post there

and communicate over there.

:

01:05:46,160 --> 01:05:49,160

And I find people get into the

the chat with me a bit more there.

:

01:05:49,600 --> 01:05:52,720

Then I just feel, you know, that's

pushing it a slightly more open door.

:

01:05:52,760 --> 01:05:53,920

Sure, sure.

:

01:05:53,920 --> 01:05:58,360

Plus, you don't have to have different

formats that you manage at the same time.

:

01:05:58,440 --> 01:05:58,720

You know,

:

01:05:58,720 --> 01:06:01,200

if you target the one platform,

:

01:06:01,200 --> 01:06:03,920

you stick with those formats

that work on that platform,

:

01:06:03,920 --> 01:06:06,080

and you don't have to have like

ten different ones.

:

01:06:06,080 --> 01:06:08,600

Exactly to manage.

That's that's very good. Okay.

:

01:06:08,600 --> 01:06:11,920

So would your advice be to target

one platform to start with?

:

01:06:12,480 --> 01:06:17,120

I definitely think it's worth doing that

because, you know, if it's like anything,

:

01:06:17,160 --> 01:06:20,320

if the more you

the more you sort of divert your attention

:

01:06:20,360 --> 01:06:23,480

to different things, the, the,

the more you're spreading your energies.

:

01:06:23,920 --> 01:06:27,080

Whereas if and are

you ever really learning what's working on

:

01:06:27,080 --> 01:06:28,000

any one platform?

:

01:06:28,000 --> 01:06:31,600

So I think it's a good it's a good piece

of advice to, to get to know it.

:

01:06:31,640 --> 01:06:36,760

I see get and just to be consistent

in, in posting and being visible on it,

:

01:06:36,800 --> 01:06:39,480

that's such a key thing

whichever platform you're using.

:

01:06:40,800 --> 01:06:41,200

Are you

:

01:06:41,200 --> 01:06:42,200

exploring an option

:

01:06:42,200 --> 01:06:46,640

to have a maybe assistant

or maybe like a virtual sort of like VA,

:

01:06:46,680 --> 01:06:48,840

maybe supporting you

with the content element

:

01:06:48,840 --> 01:06:52,320

or what's your stance on

on these kind of collaborations?

:

01:06:52,400 --> 01:06:52,680

Yeah.

:

01:06:52,680 --> 01:06:57,080

And I was thinking about that,

at the moment.

:

01:06:58,160 --> 01:07:02,520

I, I suppose I'm using

AI as an assistant.

:

01:07:02,560 --> 01:07:02,880

Okay.

:

01:07:02,880 --> 01:07:08,040

In a lot of ways, I think if because I,

:

01:07:08,080 --> 01:07:11,080

because I've been quite adaptive

in what I've been doing and.

:

01:07:13,000 --> 01:07:18,000

I probably keep changing

have in the past changed things

:

01:07:18,480 --> 01:07:22,480

more frequently to so it's more difficult

to get somebody else

:

01:07:22,480 --> 01:07:27,080

in to work with you because if you, if,

if I put it the other way around.

:

01:07:27,280 --> 01:07:31,960

If you've been very, very consistent

with the audience that you serve with the,

:

01:07:33,480 --> 01:07:36,400

offers that you offer with the,

you know, the way

:

01:07:36,400 --> 01:07:39,960

in which you market with the, you know,

everything has been consistent.

:

01:07:39,960 --> 01:07:42,280

You've got standard operating procedures.

:

01:07:42,280 --> 01:07:42,680

Yeah.

:

01:07:42,680 --> 01:07:45,160

Really it might not be written down,

but you've got

:

01:07:45,160 --> 01:07:47,680

that is what essentially what you've got.

I love a good SOP.

:

01:07:47,680 --> 01:07:48,320

Yeah. You've got.

:

01:07:48,320 --> 01:07:49,840

You've got a system.

You've got a structure.

:

01:07:49,840 --> 01:07:51,560

You've got something that's repeatable

:

01:07:51,560 --> 01:07:55,320

and therefore you can get somebody in

to help you with that because you can.

:

01:07:55,360 --> 01:07:57,360

It's defined clear.

:

01:07:57,360 --> 01:07:58,680

They'll know what's expected of them.

:

01:07:58,680 --> 01:07:59,720

You can get the most out of it.

:

01:07:59,720 --> 01:08:03,160

And you can literally by other people's

time then to help you with it. Yes.

:

01:08:03,200 --> 01:08:05,800

So that's something

that I would absolutely do

:

01:08:05,800 --> 01:08:09,080

when there's an element of scale

to what I'm doing beyond

:

01:08:09,080 --> 01:08:12,520

what I can cope with, with the hours

that I've got, what I've done so far

:

01:08:12,560 --> 01:08:17,320

is get very, very good with my,

my own systems and my own automations

:

01:08:17,320 --> 01:08:20,760

so that I'm, I'm actually able to manage

that currently.

:

01:08:21,560 --> 01:08:22,880

That workflow currently.

:

01:08:24,240 --> 01:08:26,840

You know, on

my own because it's I'm not high volume.

:

01:08:26,840 --> 01:08:32,520

I see I'm more higher ticket and, smaller

volume of people coming through.

:

01:08:32,560 --> 01:08:33,320

It makes total sense.

:

01:08:33,320 --> 01:08:35,440

I think it's quite popular

in the coaching spaces in it

:

01:08:35,440 --> 01:08:38,680

that you have a, you know, bigger offer,

but for less clients,

:

01:08:38,680 --> 01:08:42,880

because that's how you can bring the,

the most value to individual ones.

:

01:08:43,040 --> 01:08:43,840

Yeah, exactly.

:

01:08:43,840 --> 01:08:46,400

And then I've got, you know,

there might be speaking opportunity,

:

01:08:46,400 --> 01:08:51,360

delivering a keynote or it could be,

a workshop in a corporate situation.

:

01:08:51,360 --> 01:08:54,680

And that's more coming from a referral

or an inquiry

:

01:08:54,680 --> 01:08:57,880

rather than me going out

and pitching for business.

:

01:08:57,880 --> 01:09:00,800

All right then. And in terms of

:

01:09:00,800 --> 01:09:03,400

the, the, the video,

which is going to be your sort of main

:

01:09:03,400 --> 01:09:05,840

format to communicate one to many. Right.

:

01:09:05,840 --> 01:09:07,520

Do you have a structure in mind

:

01:09:07,520 --> 01:09:10,680

how you'd like to sort of,

you know, present it to, to your clients?

:

01:09:10,880 --> 01:09:13,440

So is it like, you know, once

they started working with you,

:

01:09:13,440 --> 01:09:15,960

they get access to certain things

that you've created?

:

01:09:15,960 --> 01:09:20,560

Or is it more like a

you've got a data database of, of these

:

01:09:20,560 --> 01:09:23,560

and you just, you know, like, you know,

give them like a log on to a portal.

:

01:09:23,600 --> 01:09:26,240

How how did you sort of

think of, of that element.

:

01:09:26,240 --> 01:09:32,280

So for me, video is a bit

of an experimental thing at the moment.

:

01:09:32,320 --> 01:09:33,160

So I,

:

01:09:34,360 --> 01:09:37,360

I have a strong sense that,

:

01:09:37,560 --> 01:09:40,560

and I respond

well to this too, is when I see people,

:

01:09:40,760 --> 01:09:43,760

I'm going to connect with them better.

:

01:09:44,080 --> 01:09:47,720

And I think there are things

that I can explain better to people

:

01:09:48,240 --> 01:09:51,240

over verbal communication and video than,

:

01:09:51,320 --> 01:09:54,160

than I can necessarily

through written word.

:

01:09:54,160 --> 01:09:57,640

So the webinar is one element of video

:

01:09:57,720 --> 01:10:02,040

that could become a, an evergreen webinar

at some point, potentially.

:

01:10:02,520 --> 01:10:06,120

At the moment I'd rather

keep it live, but, that's a potential

:

01:10:07,680 --> 01:10:08,520

as an asset.

:

01:10:08,520 --> 01:10:12,080

And then,

the other areas of video are going to be,

:

01:10:12,520 --> 01:10:15,800

I think, to use your term,

video sales letters.

:

01:10:15,800 --> 01:10:19,600

So when somebody is thinking about

working with me and they want to sign up

:

01:10:19,600 --> 01:10:22,400

for a brilliant clarity

call, there's a landing page with me

:

01:10:22,400 --> 01:10:25,360

talking them through exactly what

they're going to get, because it's quite

:

01:10:25,360 --> 01:10:29,640

nerve wracking to sign up for a call,

a coaching call, effectively.

:

01:10:31,240 --> 01:10:33,680

When somebody tells

you like you've been doing it all wrong.

:

01:10:33,680 --> 01:10:35,400

Yeah, yeah. With them.

:

01:10:35,400 --> 01:10:36,520

Yeah. Like that obviously.

:

01:10:36,520 --> 01:10:38,360

But I think getting a bit of a vibe,

:

01:10:38,360 --> 01:10:40,640

helping them know what's expected

is going to help them

:

01:10:40,640 --> 01:10:43,720

show up with a bit of excitement

and nerves and not just nerves, you know?

:

01:10:43,760 --> 01:10:46,280

So I think that's going

to be really beneficial for me.

:

01:10:46,280 --> 01:10:47,720

So those are my next projects.

:

01:10:47,720 --> 01:10:49,120

And also talking people through the,

:

01:10:49,120 --> 01:10:52,880

through the offer,

through a sort of a video format.

:

01:10:52,880 --> 01:10:55,240

So those are the

those are my next projects.

:

01:10:55,240 --> 01:11:00,000

And then there are other ways in which

I've successfully used video before.

:

01:11:00,000 --> 01:11:02,400

So I've used opus clip.

:

01:11:02,400 --> 01:11:02,800

Okay.

:

01:11:02,800 --> 01:11:07,520

So webinars, webinars that I've,

I've delivered plug it into opus

:

01:11:07,520 --> 01:11:10,520

clip, let it do its thing

and it then creates little shorts.

:

01:11:10,560 --> 01:11:13,200

Those shorts I can

then post on LinkedIn. Yep.

:

01:11:13,200 --> 01:11:16,520

So you know I'm that's another time

saving.

:

01:11:16,640 --> 01:11:17,120

You know,

:

01:11:17,120 --> 01:11:20,280

some people might use a VA to go

through things and create things for them.

:

01:11:20,520 --> 01:11:23,520

I just shove it into opus clip

and it does it for me.

:

01:11:23,560 --> 01:11:26,160

So well.

:

01:11:26,160 --> 01:11:28,240

Fellow Opus Clipper.

:

01:11:28,240 --> 01:11:30,280

We never. Knew

I love it. Yeah, true, true.

:

01:11:30,280 --> 01:11:32,000

We've just discovered that.

:

01:11:32,000 --> 01:11:36,320

But it's, you know, with the long form,

any long form, it's really good

:

01:11:36,320 --> 01:11:42,160

in terms of you don't necessarily need

like the highest end or of the cutting,

:

01:11:42,680 --> 01:11:47,200

as long as the message is conveyed exactly

and for the time that it would save you.

:

01:11:47,200 --> 01:11:50,360

Because I do all my editing myself

at the moment, so I know

:

01:11:50,360 --> 01:11:54,440

exactly how much time I would lost

to, you know, versus,

:

01:11:54,480 --> 01:11:58,040

you know, it being cut by opus and,

you know, the result.

:

01:11:58,080 --> 01:12:01,160

Yeah, it would be slightly different,

but not that much different.

:

01:12:01,320 --> 01:12:04,520

So it, it can be a really like balanced

trade off.

:

01:12:04,560 --> 01:12:07,280

And it can offer it can offer a view

that you might never have thought.

:

01:12:07,280 --> 01:12:10,200

So you might have thought,

oh that was a good section

:

01:12:10,200 --> 01:12:13,200

and it will have thought,

here's your hooks.

:

01:12:13,400 --> 01:12:15,840

You know, here's the things

that you're going to get attention.

:

01:12:15,840 --> 01:12:18,240

You're like.

Oh yes, there's been a couple like this.

:

01:12:18,240 --> 01:12:18,840

Yeah.

:

01:12:18,840 --> 01:12:22,440

So, you know,

I think that's that's you know,

:

01:12:22,480 --> 01:12:25,560

something that and again,

I think we get to use.

:

01:12:25,560 --> 01:12:28,960

So if you're a solo opener, I think

we can be whatever space you're in.

:

01:12:28,960 --> 01:12:32,400

I think we can be really clever

at how we use the tech.

:

01:12:32,440 --> 01:12:36,120

And I actually like

I like learning that stuff as well.

:

01:12:37,120 --> 01:12:38,320

I like I actually

:

01:12:38,320 --> 01:12:42,880

am quick at doing my own landing pages

and quick at doing my email automations.

:

01:12:43,160 --> 01:12:46,160

I'm very often tweaking things

as I'm seeing it.

:

01:12:46,160 --> 01:12:49,560

So, you know, for me to give the copy

to someone else to create a landing page,

:

01:12:49,560 --> 01:12:51,880

I still spend time going

or want that change.

:

01:12:51,880 --> 01:12:55,840

So yeah, for me, I've just evolved

and learned how to do all of this stuff

:

01:12:55,840 --> 01:12:59,400

so I can see how I want it myself

and create as a go and tweak it as I go.

:

01:12:59,400 --> 01:13:01,360

And it gives me a lot of flexibility.

:

01:13:01,360 --> 01:13:02,800

So now whenever I'm doing my webinar,

:

01:13:02,800 --> 01:13:06,640

I just changed the date on the landing

page, update the copy, add a testimonial

:

01:13:06,640 --> 01:13:10,240

or two from the last one

you know, and I can evolve that as I go.

:

01:13:10,520 --> 01:13:11,600

Very good, very good.

:

01:13:11,600 --> 01:13:15,080

I think it it just basically

the message here would be

:

01:13:15,440 --> 01:13:19,000

it's never been easier

to have something clever working for you.

:

01:13:19,520 --> 01:13:20,520

Well all those like

:

01:13:20,520 --> 01:13:25,120

AI things that are being released

pretty much weekly now there's a new app

:

01:13:25,160 --> 01:13:28,880

entering the market like every,

you know a few days pretty much.

:

01:13:29,240 --> 01:13:31,880

And it's, some of them are so useful

:

01:13:31,880 --> 01:13:35,320

like just save you so much time

opens a great example right.

:

01:13:35,520 --> 01:13:38,520

And I think there's just so much

I mean, I mean for the people

:

01:13:38,680 --> 01:13:41,520

that that struggle

with embracing the tech,

:

01:13:41,520 --> 01:13:43,680

which probably not

not this audience, to be fair,

:

01:13:43,680 --> 01:13:46,600

you know, then there are other people

who can do all of this for you.

:

01:13:46,600 --> 01:13:47,560

And I think you can

:

01:13:47,560 --> 01:13:52,600

you can even maximize more of a Vas time

if they are using these these tools.

:

01:13:52,640 --> 01:13:52,920

Yeah.

:

01:13:52,920 --> 01:13:53,920

To help it.

:

01:13:53,920 --> 01:13:57,120

But, it's it's such a fun to explore it.

:

01:13:57,120 --> 01:13:59,240

I, I find it quite

:

01:13:59,240 --> 01:14:03,160

exciting to explore them for myself

and, and see what's possible.

:

01:14:03,160 --> 01:14:06,160

Actually, with just a few clicks,

they are pretty simple to use.

:

01:14:06,520 --> 01:14:09,040

Everything's

changing, and and things are speeding up.

:

01:14:09,040 --> 01:14:13,080

And, you know, I hear like people saying,

if you don't embrace

:

01:14:13,120 --> 01:14:14,560

AI, you're going to get left behind.

:

01:14:14,560 --> 01:14:17,600

But I'm using it to improve and up level

the quality of what I'm doing.

:

01:14:17,640 --> 01:14:20,720

I'm using it to improve the speed

with which I can do it,

:

01:14:20,920 --> 01:14:23,640

and therefore the volume of people

I can actually service.

:

01:14:23,640 --> 01:14:28,920

So I'm seeing it in a very powerful way

so I can create an offer

:

01:14:29,240 --> 01:14:32,680

and get AI creating the welcome platform.

:

01:14:32,680 --> 01:14:36,040

Because I've given it, I fed it what

I want, how I want it, that kind of thing.

:

01:14:36,040 --> 01:14:37,440

And I'm it's like basically

:

01:14:37,440 --> 01:14:41,040

setting off an assistant to go do a job

and then I get to polish it,

:

01:14:41,200 --> 01:14:45,320

which is better than spending the hours

on, you know, whatever I was spending

:

01:14:45,320 --> 01:14:48,800

before, like coming up the words,

editing it again, you know, that

:

01:14:48,880 --> 01:14:50,880

that could have been a couple of days

work.

:

01:14:50,880 --> 01:14:52,480

Yeah. Now, literally

:

01:14:53,760 --> 01:14:55,560

in a few hours.

:

01:14:55,560 --> 01:14:58,680

And I feel it enables me to stay in the

the space.

:

01:14:58,720 --> 01:14:59,360

It allows it.

:

01:14:59,360 --> 01:15:02,360

Because when you've got ambitions

and you've got, you know,

:

01:15:02,600 --> 01:15:05,600

a vision of how you want things to be.

:

01:15:05,600 --> 01:15:08,320

But you've only got this much time

and capacity,

:

01:15:08,320 --> 01:15:11,880

you know, it enables you to, to entertain

a bigger vision I think for,

:

01:15:11,920 --> 01:15:15,120

for what you do

and you know, like I say in

:

01:15:15,160 --> 01:15:18,720

client onboarding welcome pack. Yes.

:

01:15:20,160 --> 01:15:21,800

Bells and whistles that perhaps

:

01:15:21,800 --> 01:15:25,280

I hadn't done before,

you know, in the same way.

:

01:15:25,360 --> 01:15:26,040

Yeah.

:

01:15:26,040 --> 01:15:30,040

It and it's a win win is

because you don't have to repeat yourself

:

01:15:30,040 --> 01:15:32,800

because every onboarding

has to look the same.

:

01:15:32,800 --> 01:15:35,120

E maybe not exact same,

but a very similar.

:

01:15:35,120 --> 01:15:35,800

Right.

:

01:15:35,800 --> 01:15:39,560

So you don't repeat yourself

and they get the better experience.

:

01:15:40,000 --> 01:15:43,440

So it's a win for the client

and a win for you because you get

:

01:15:43,440 --> 01:15:46,680

extra capacity to deal with their problems

and help them where it's needed.

:

01:15:46,720 --> 01:15:48,720

Yeah. Where and when exactly.

:

01:15:48,720 --> 01:15:50,440

Instead of just spending time.

:

01:15:50,440 --> 01:15:54,000

So you know, just,

you know, onboarding somebody.

:

01:15:54,040 --> 01:15:55,800

Exactly. Yeah. Yeah.

:

01:15:55,800 --> 01:15:56,880

No that's great.

:

01:15:56,880 --> 01:16:00,720

So in terms of the AI stuff, you know,

do you see any specific

:

01:16:00,760 --> 01:16:05,320

sort of like, you know, powerful

integrations that help you most?

:

01:16:05,360 --> 01:16:08,440

Is it the email element

at the moment for you, or

:

01:16:08,520 --> 01:16:12,120

are you sort of aiming at somebody

something else already, like, you know,

:

01:16:12,280 --> 01:16:14,520

do you have a

a strategy in mind for that one?

:

01:16:15,560 --> 01:16:19,040

So I again, I've been experimenting

with different things that I can produce.

:

01:16:19,040 --> 01:16:20,320

So I'm using.

:

01:16:20,320 --> 01:16:22,080

So I've definitely, you know,

:

01:16:22,080 --> 01:16:26,200

the email webinar automation

side of things is, is one aspect.

:

01:16:26,280 --> 01:16:26,720

Yeah.

:

01:16:26,720 --> 01:16:31,400

Using Claude to help me,

:

01:16:31,400 --> 01:16:36,360

shape and create assets

that I want to, develop.

:

01:16:36,360 --> 01:16:39,680

So I've got a bank of, of resources

and things

:

01:16:39,680 --> 01:16:42,680

that I can use with clients,

:

01:16:43,280 --> 01:16:46,120

that I can, you know, turn content

:

01:16:46,120 --> 01:16:49,760

that I've already created

into lead magnets, for example.

:

01:16:49,880 --> 01:16:54,800

I see very quickly and again

speed up that process of creation.

:

01:16:55,600 --> 01:16:59,800

Also, again, anonymizing

:

01:17:00,080 --> 01:17:04,480

client information,

enabling it to speed up the notes,

:

01:17:04,560 --> 01:17:07,720

summaries and things like that

where I've got permission to do so,

:

01:17:08,120 --> 01:17:12,560

and helping to, get even greater

:

01:17:12,560 --> 01:17:16,440

clarity on the language of my ideal client

so that I can speak better to that.

:

01:17:17,280 --> 01:17:19,120

That's a powerful one as well.

:

01:17:19,120 --> 01:17:20,600

Yeah, 100%.

:

01:17:20,600 --> 01:17:24,600

As well as feedback from me on

how I'm, you know, maybe

:

01:17:24,800 --> 01:17:28,360

I'm doing in the

in the calls that I'm doing as well.

:

01:17:28,520 --> 01:17:30,160

On the subject of feedback.

:

01:17:30,160 --> 01:17:34,200

So in your niche,

when is a good moment to ask for feedback.

:

01:17:34,200 --> 01:17:37,200

So once you've worked with somebody,

you know, when would be

:

01:17:37,200 --> 01:17:40,480

a good sort of point

in time to to ask for that referral

:

01:17:40,520 --> 01:17:44,360

or maybe a video, you know,

some sort of a form of, of feedback

:

01:17:44,360 --> 01:17:47,600

that you can then use for your own,

for your own website, etc..

:

01:17:47,640 --> 01:17:51,600

So my, my, my standard approach

is that I have a form for them

:

01:17:51,600 --> 01:17:53,280

to complete at the end of the process.

:

01:17:53,280 --> 01:17:57,000

So I set out that at the start,

that at the end I will.

:

01:17:57,160 --> 01:17:59,680

I would like them to complete the form.

:

01:17:59,680 --> 01:18:03,360

And it's a reflection of the distance

that they've traveled as well as

:

01:18:03,400 --> 01:18:06,480

what did they what do they find great

about working with me?

:

01:18:06,600 --> 01:18:08,480

Okay.

And how could it have been even better?

:

01:18:08,480 --> 01:18:11,800

Okay, so if there is anything that,

you know they've thought of that

:

01:18:11,800 --> 01:18:15,120

I could actually improve,

like build into what I do,

:

01:18:15,560 --> 01:18:18,360

then there's an opportunity,

there's a moment, and I ask

:

01:18:18,360 --> 01:18:21,440

whether I have permission to use that

in a marketing capacity or not.

:

01:18:21,520 --> 01:18:21,920

Cool.

:

01:18:21,920 --> 01:18:25,440

So that is something

that I have a data capture for.

:

01:18:26,640 --> 01:18:29,640

The other side of it, if it's a video.

:

01:18:29,880 --> 01:18:34,520

I've actually, done

a case study program.

:

01:18:34,520 --> 01:18:37,040

So there's a number of reasons

why I've done that.

:

01:18:37,040 --> 01:18:41,160

One is,

specifically to get video testimonials.

:

01:18:41,160 --> 01:18:44,160

So I've done it on a basis of

you're a case study participant.

:

01:18:44,440 --> 01:18:48,680

You've probably got one of these blocks

specifically,

:

01:18:48,680 --> 01:18:49,720

this is what we're going to do.

:

01:18:49,720 --> 01:18:52,120

We're going to use

this particular modality,

:

01:18:52,120 --> 01:18:54,680

which is in this case

rapid transformation therapy.

:

01:18:54,680 --> 01:18:58,600

And I would love a video testimonial

off the back of that.

:

01:18:58,640 --> 01:18:59,040

Yeah.

:

01:18:59,040 --> 01:19:02,040

They aren't

you know, that's part of the deal.

:

01:19:02,240 --> 01:19:07,120

And, I'm using it for research

purposes as well, which will then inform

:

01:19:07,320 --> 01:19:11,720

maybe either like a white paper or even,

you know, a book eventually.

:

01:19:11,960 --> 01:19:17,040

So I'm, I'm using that

for a number of different, approaches.

:

01:19:17,600 --> 01:19:21,160

And that's where video

testimonial comes in for me.

:

01:19:21,160 --> 01:19:24,000

I don't tend to ask for it ordinarily.

:

01:19:24,000 --> 01:19:24,840

I could do,

:

01:19:26,800 --> 01:19:27,480

but because of the

:

01:19:27,480 --> 01:19:30,480

work I do is so.

:

01:19:31,520 --> 01:19:34,240

I suppose deep and private

and that kind of thing.

:

01:19:34,240 --> 01:19:38,320

I just, I just it's just

it might be my own appetite to do that.

:

01:19:38,400 --> 01:19:42,640

I see, I tend to do

more of a written capture and then,

:

01:19:42,640 --> 01:19:44,280

but yeah, I've literally just

:

01:19:44,280 --> 01:19:47,440

I'm in the middle of a case study program

where video testimony is good.

:

01:19:48,160 --> 01:19:50,040

That was worked

pretty well, from what I hear.

:

01:19:50,040 --> 01:19:51,480

Yeah, yeah, yeah.

:

01:19:51,480 --> 01:19:55,040

So not just the written ones,

but also the videos, you know, sells a bit

:

01:19:55,240 --> 01:19:56,760

better than. Yeah.

:

01:19:56,760 --> 01:19:57,480

Yeah.

:

01:19:57,480 --> 01:19:59,880

Yeah.

It's the instant sort of trust, isn't it?

:

01:19:59,880 --> 01:20:02,640

You know, because you hear and see

other people speak about that.

:

01:20:02,640 --> 01:20:05,200

Well, that's it.

And I think it's good for people.

:

01:20:05,200 --> 01:20:08,480

And it also normalizes, you know,

because if they can see,

:

01:20:08,480 --> 01:20:12,200

somebody else with something similar,

it helps them.

:

01:20:12,440 --> 01:20:14,320

Oh, gosh, there's somebody else like me.

:

01:20:14,320 --> 01:20:16,960

They can see themselves in that person.

:

01:20:16,960 --> 01:20:19,960

Yeah I see. Wow. Makes a lot of sense.

:

01:20:19,960 --> 01:20:22,520

All right, then, I think we're approaching

the end of the episode.

:

01:20:22,520 --> 01:20:25,160

Thank you very much.

You've been an absolute great guest.

:

01:20:25,160 --> 01:20:27,360

So thank you so much. It's

been a pleasure to have you here.

:

01:20:27,360 --> 01:20:27,840

Thank you.

:

01:20:27,840 --> 01:20:30,320

It's been a conversation

with you as well. Fantastic.

:

01:20:30,320 --> 01:20:32,760

Thanks very much. Cheers. Thank you.

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About the Podcast

The Upgrade Zone Podcast by Daniel Chrzastek
The Person. The Business. The Tech behind it. We bring awareness to tech issues, concepts and valuable insights to help you grow.
Most businesses run on systems held together with good intentions, faith and a bunch of spreadsheets someone built in 2019. The Upgrade Zone sits down with UK founders and gets into the technology decisions behind their businesses. Not the polished version. The real one. Every conversation rests on three pillars: the person behind the business, how the business actually works and the tech that supports it. If you're a founder, owner or operator of a business, you might have had this conversation many times off the record. Well, now it's on the record. Hosted by Daniel Chrzastek.
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